ACATS IN Follow Up Associate (2813)

12800 Corporate Hill DriveSt. Louis,MO 63131 Reference Code 130455 Job Description ACATS IN Follow Up Associate (2813) DescriptionFor more than 25 years, Scottrade has been a leader in the stock brokerage industry, a leader in technology, a leader in customer service and a leader in value. Headquartered in St. Louis, Missouri, the firm allows investors to conveniently place trades online while offering the added assurance of America's largest branch office network among online brokerage firms. With Scottrade, investors have the stock trading tools and services they need to take control of their investing needs. Scottrade is proud to provide premium service and deeply discounted commissions to investors of all trading styles and we hope to continue to exceed our customers' expectations by providing the best price, the best service and the best technology. In January of 2008, Scottrade was named one of FORTUNE Magazine's Best Companies to Work for in America. Our corporate culture is based on customer service and employee excellence, and employment at Scottrade means working for a company that is constantly growing. At Scottrade, we believe in customer service, professionalism, and each other. Click here to learn more about Scottrade. DUTIES AND RESPONSIBILITIES: Answer questions from branch offices. Monitor daily cycle & reject reports. Filter out accounts that will not be accepted. Follow up on ACAT and Non-ACAT transfers Communicate with branch office of any issues Follow up on ACAT & non-ACAT transfers. Collaborate with other brokerage firms to monitor transfers in process, give additional information to process transfers and solve problems and answer any questions. Other projects/duties as assignedRequired Skills 3 years general office experience preferred 3 years customer service experience preferred Quick and accurate data entry skills Great attention to detail Excellent verbal communication skills Good Organization skills Ability to handle multiple tasks Good research/problem solving ability Foster company success through a professional appearance, being courteous to customers and all Scottrade associates, and by having a positive attitude.EDUCATION: High school diploma or equivalent required Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce. Scottrade is an online brokerage firm that provides customers with a way to inexpensively manage their own investments while still receiving exceptional customer service. Headquartered in St. Louis, Missouri the firm allows investors to conveniently place trades online while offering the added assurance of over 300 branch offices nationwide. Scottrade’s culture is based on customer service and employee excellence. Employment at Scottrade means working for a company that is constantly growing and changing; at Scottrade, we believe in customer service, professionalism and each other. Please visit the Scottrade Career Center for more information about our company. Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.