ADMINISTRATIVE SUPPORT / MAIL CLERKS

Encore Capital Group is seeking two candidates to provide administrative and clerical support for Encore through the processing and delivery of mail, the faxing of collections letters, the processing of outgoing mail and shipments, the ordering and delivery of office supplies, front desk coverage, and other assorted duties as needed.  Ensure cross training on all department functions.  Overtime and weekend hours may sometimes be required.

 

Key Responsibilities include:

 

· Process incoming mail and shipments, ensuring they are correctly handled and sorted. Deliver all shipments to the correct departments and individual’s daily.  Ensure that any misrouted mail or packages are picked up and redelivered the same day.  Ship outgoing mail and packages on a daily basis, paying special attention to the method of delivery and type of service requested.  Send out end-of-day e-mails to end users who shipped packages.

· Communicate with other team members and with other departments to ensure that their needs are being met and assistance is provided in a timely manner.

· Cross train in all aspects of the department to ensure a continuous workflow.

· Do preliminary documentation of processes and procedures; ensure that these documents are stored on the shared departmental drive.

 

Candidates should possess the following:

 

· High school diploma or GED.

· Valid CA driver’s license.

 

Preferred:

 

· One year of mailroom experience.

· Ability to use mail opener and large-volume postage machine.

· 10-key helpful. 

Encore Capital Group is a recognized leader in accounts receivable and asset management. Encore works with financial organizations, retail credit providers, and telecom providers at maximizing account recovery in the distressed consumer credit market. Encore's preferred employer environment earned the Peak Performance Award by the American Society for Training and Development recognizing the company's ongoing commitment to the delivery and development of employee programs and leadership training. Headquartered in San Diego, Encore is a publicly traded NASDAQ company. 

 

More about our company can be found at www.encorecapitalgroup.com .

 

If you are looking for a rewarding career in a growing organization, please submit your resume and salary history for consideration. Please reference job code SUPT on all correspondence. Encore Capital Group is an Equal Opportunity Employer.