Account Services Representative

Account Services Representative- Immediate Opening

If you are an individual with experience working within the Financial Services industry this may be an excellent opportunity for you. Our firm is currently seeking an Account Services Representative for our headquarter location in the Sacramento metropolitan area. This is a position with an immediate opening and is available to candidates experienced in Financial Services back office operations. We are a rapidly growing company with approximately 160 independent financial advisors. As an independent Broker/Dealer and Investment Advisor, our Broker/Dealer offers no proprietary products or services. This independence allows us to maintain an unbiased approach in providing a broad selection of products and services from third party providers. We are looking for an experienced individual who has a strong desire to excel in the financial services industry and is willing to make a commitment to a fast-paced growth environment.

 

An Account Services Representative provides customer service support to account representatives. This individual will also assist the Trading/ Operations team and will contribute to the efficient processing of back-office workflow. The successful candidate for this position would also be responsible for managing our client database system and producing quarterly benchmark reports for new account activity. The right candidate will have a broad understanding of mutual funds, variable annuities, variable universal life, fixed insurance, stocks and bonds and will be able to communicate effectively with registered sales representatives. Strong broker/dealer systems and clearing service experience with National Financial Services and familiarity with Investigo, Xtiva, DST FanMail, Altigen Systems a plus.

Principal Responsibilities:

§ Business Processing: Expedite all incoming business for brokerage accounts, away-held business and alternative investments. Respond to inquiries from investment advisors regarding information procedures. Provide ongoing service and support to our registered representatives with respect business processing and account services.

§ New Account Received Log: update daily log with the data for all new business items.

§ Cashiering: Process all check and wire disbursement and deposit requests

§ Account Services: Provide customer service for brokerage and away-held accounts.

§ Pending Item Follow-Up: Contact representative regarding NIGO items pending paperwork or other supporting documentation.

§ Exception Report Management: review and reconcile all new account and other related exception reports from NFS

§ Streetscape Administration: Establish and service the Streetscape and My Streetscape ID’s, train representatives on Streetscape including setting up the My Streetscape ID’s and other resources.

§ Review and distribute incoming mail

§ Support and report to the Trading Desk Supervisor, Product Specialist and Business Development Manager

§ Effectively interact with our clearing firm and outside vendors for proper establishment and maintenance of client accounts and records.

 

Job Requirements:

§ Ability to work in a fast paced environment, assigning priorities to tasks, and handling those of the most urgency and importance.

§ Ability to effectively communicate complex information both verbally and in writing.

§ Ability to effectively work in a team environment, building a spirit of cooperation, and sharing knowledge and skills with others in the group.

§ Thorough knowledge of back office procedures at a Broker/Dealer and the ability to use this knowledge to solve problems.


Desirable Characteristics:

§ Familiarity with NFS clearing platform

§ Familiarity with Investigo, Laser App and Xtiva software applications.

§ The ideal candidate will possess a versatile skill set that may be applied to the many facets of the financial services industry and have the capacity to grow with increasing responsibility

§ Candidate will enjoy working in a friendly entrepreneurial environment

§ NASD Series 7, 63 licenses are a plus.

 

 

Compensation:
Compensation will be commensurate with experience and skills. Benefit package includes a 401K plan, Health Benefits and a Stock Option program