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Agency/ Vendor Strategy Manager
| Details |
Country: USA
Location: Maryland-Baltimore Timonium, MD 21093
Total applied: 9 Job Category:Business/Strategic Management
Relevant Work Experience:2+ to 5 Years
Education Level:Bachelor's Degree
Location:Timonium, MD 21093
Status:Full Time, Employee
Career Level:Experienced (Non-Manager)
Relevant Work Experience:2+ to 5 Years
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Agency/ Vendor Strategy Manager
What We Do: Recently ranked #6 fastest growing company by Inc. Magazine, the Bill Me Later payment solutions provide a safe, convenient way to shop online or by phone. With no card number for making purchases, no physical card required, and our “zero fraud liability” protection, millions of consumers have used Bill Me Later to make purchases. Similarly, more than 450 merchants (including Wal*Mart.com, Continental Airlines, Hotels.com, US Airways and NewEgg.com) now use Bill Me Later to leverage payments as a strategic tool to enhance customer loyalty, drive higher sales and expand profit margins. We encourage you to visit the PRESSROOM section of our corporate website for the latest and greatest news! www.corporate.billmelater.com. Who We Are: We are highly entrepreneurial business which seeks to leverage each team members’ talents to the fullest. Our commitment to our talent is the same commitment we make to our clients: We leverage your insight, pride ourselves on delivering a product of the highest integrity, and collaborate through consensus building. Success is measured by your ability to use your past experience to build, create, and innovate. The Role: The Agency/ Vendor Strategy Manager will be responsible for increasing dollars collected and reducing expense through the effective management of several Collection-related vendor relationships. These relationships include Primary and Secondary Recovery Agencies, AVM and Dialer vendors, and Legal/ Attorney Networks. The incumbent will be responsible for managing existing relationships, developing Champion / Challenger strategies, analyzing performance MIS, sourcing potential new vendors, and managing interface applications. What You’ll Do: • Manage Daily Recovery Agency Relationships including, on-site auditing of accounts, managing effectiveness of work effort, goal setting and placement strategies • Identify and select new agencies as necessary • Strategy development and support, including early outs, small balance, and merchant specific strategies. • Serve as daily manager of Recovery One platform (placements, recalls, payment tracking) • Create and monitor process for initiating legal action against customers as needed • Develop attorney network • AVM management including summarizing performance MIS, implementing strategy revisions as necessary and the management and monitoring of daily call campaigns.
What You Need to Bring: · Minimum 2-5 years managing a collections environment, with some prior agency experience preferred. · Prior Dialer management experience a plus. · Demonstrated track record in reducing losses and collections expense. · Basic SQL or SAS experience a plus. · Bachelor’s degree or equivalent work experience required. · A collaborative work style and ability to interact with vendors and all levels of management. · Some travel required (20%-30%). The Perks: In addition to top notch benefits at highly completive rates, we offer subsidized gym membership, a convenient suburban location (with free parking), and easy access to lots of amenities. Bill Me Later is an Equal Opportunity Employer.
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