Customer Care Professional (2nd Shift)

This position is for a 2nd shift (4:30pm to 1am) Training Schedule. Expected class start date is May 19, 2008. We're proud to be one of the world's most respected brands and a trusted local employer, with 4,500 employees and a 30-year history of success in Plantation. What does this mean to you the job seeker? A World of Opportunity! Our expansive range of consumer financial products and services, offer an "extraordinary" range of career opportunities. If you are interested in working for a world class leader and being part of the future of American Express. We invite you to apply today! Our Customer Care professionals work in a fast-paced, call center environment and serve as "relationship managers" to our card members. They provide our card members with "extraordinary customer care", by responding to questions and problems concerning their individual account. Responsibilities include, but are not limited to the following: answering inbound telephone calls where you will respond to cardmember inquiries, document, and gather information and offer solutions on their individual accounts. QUALIFICATIONS: To join our team of customer care professionals you will need a minimum of three years one-on-one customer contact experience. The successful candidate will possess excellent communication and written skills, plus strong problem solving skills. Additionally, you must also possess knowledge of windows based software, such as MS word. This is a second shift position, requiring the candidate to work one weekend day. A high school diploma or GED equivalent is required. We offer a competitive salary and bonus package, as well as the following benefits: - Day one Comprehensive Health Benefits - Life and Disability Insurance - Mentoring and Development Programs - Legal Assistance Program - Paid Vacation and Holidays - Vacation Purchase Plan - Paid Shift Differential - Onsite Credit Union and ATM Services - Onsite Health Services - Travel and Service Discounts - Onsite Dry Cleaning Service - Onsite Backup Child Day Care - Tuition reimbursement If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=512347-3-753