Employee Benefits Account Manager

WOW! This is an expression we hear a lot at Gilroy Kernan & Gilroy Insurance.  It is our mission and we work hard to 'wow' all levels of relationships from clients to team members.  Our team consists of skilled professionals that anticipate, understand and exceed client expectations in a way that makes them our advocates.  Our growth will be dramatic, and with that, we will continue to provide the most skilled professionals to our clients and unlimited opportunities for our team members.  We understand the need for ongoing change and embrace it, except for our unchanging commitment to high ethics and our community.  We will thrive as a result, not at the expense, of our ability to 'wow' all levels of relationships.  Combine that with a solid culture of self management and accountability, and it gives the opportunity for all team members to become truly engaged and involved in agency strategic initiatives.

General Purpose: 

To provide a high level of customer service to our clients, both internal and external, and to our insurance companies.

Special Conditions:

We are looking for someone to join the team that really 'gets it' and is excited about our culture.  Our new team member must like to learn and is motivated by a job well done, while making a difference.  A self-starter who is assertive, not aggressive, confident and willing to take risk would make a great addition to the team.  We want you to enjoy the challenge of variety and unpredictability while dealing with all levels of relationships internally and externally.  We want you to say 'WOW' what a great place to be!

Key Accountabilities/Activities:

~ Manage all service aspects for client accounts

~ Work closely with client companies to provide optimal benefits packages to their employees

~ Responsible for client retention

~ Maintain electronic files, reports and documents appropriately

Skills:

~ Service Driven

~ Self Managed

~ Interpersonal Communication and Understanding

~ Results Oriented

~ Teamwork and Partnering

~ Organized

~ Detail Oriented

~ Must possess strong organizational, oral and written communication, and time management skills

~ Ability to multi-task and work independently

~ Ability to consistently produce accurate work and meet deadlines with a minimum amount of supervision

Requirements:

Education and Experience:

An Associates Degree or higher and/or 2 or more years experience in insurance, human resources, and/or customer service.

Must complete classroom training and pass state required exam for New York State licensing certification as a licensed life/health agent during probationary period

Technical Knowledge and Skills:

Knowledge of Group Benefit Plans is beneficial