Financial Control Manager

Job Summary

 

Has accountability for all assigned functions and client relationships. Independently manages assigned client conversions/mergers; actively participates in staff development rotations; participates in the implementation and design of new procedures/policies; key liaison on Audit reviews (internal/external). Defines and executes tactical workflow strategies and plans to deliver service and participates in long-term planning. Promotes staff training, recognition and retention. Provides direction to optimize the appropriate tools and skill sets required to increase productivity within the team. Initiates and leads a floor-wide projects to improve Control’s processes or environment. Provides assistance and support outside the assigned team as needed.

 Principal Responsibilities

 

·  Supervises assigned personnel.  Plans, allocates, and monitors work, and makes decisions regarding employment, performance reviews, training and development, salary recommendations, and related personnel actions.

 

·  Ensures associates receive necessary training and development by identifying ongoing training and development opportunities. Review associate feedback on formal training classes with training manager.

 

·  Conduct monthly staff meetings and one-on-one’s, recognizes associates contribution/efforts and completes/delivers yearly Performance Appraisals in a timely manner. Documents, establishes, monitors and/or realigns ‘Smart Goals’ for all staff members.

 

·  Interfaces with operations groups to coordinate wire approval and to provide State Street Bank with verbal release information. Coordinates new fund implementations with systems, custodian, and operations.

 

·  Maintain positive relationship with clients, DST, Custody and Fund Accounting as well as all levels of BFDS Operating and Support groups.

 

·  Monitors daily activity to assess and ensure compliance with audit/regulatory  requirements.

 

·  Reviews and revises control policies and procedures, escalating items to management for approval. Promotes efficiencies within the team.

 

·  Senior source on complex Cash Reconciliations, Dividend and Commission items. Takes overt actions to minimize open items. 

 

·  Leads and documents formal project plan to improve Control’s processes, workflow’s or environment. Documentation to include project overview/definition, key components, milestones and measurements of success.

 

·  Independently manages assigned client conversions and mergers by maintaining open communication with both internal and external partners.

 

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 Job Qualifications

 

Knowledge

·  Detailed knowledge of Control functions and working knowledge of the DST systems as well as Control policies and procedures.

·  In-depth knowledge of assigned clients products, applications and procedures.

·  Working knowledge of Boston Financial Operating and Support groups, Custody and Fund Accounting.

 

Skills and Abilities

·  Ability to lead others, build confidence, challenge capabilities and provide opportunities to learn and grow.

·  Ability to communicate clearly and effectively, both verbally and in writing, in order to exchange information with management, staff, and various external entities to explain policies and corporate guidelines, and to present recommendations to upper management.

·  Ability to listen and understand client needs as well as interpret to other internal and external entities.

·  Ability to influence others, be approachable and accessible.

·  Ability to execute assignments within established timeframes and quality standards, while responding to immediate needs.

·  Ability to foster the development of a common vision, provide clear direction and clarify roles and responsibilities.

·  Ability to manage personnel, including training, evaluation and communication of expectations, requirements and results, and ensuring implementation and consistent application of department policies, procedures, and quality standards.

·  Strong customer service orientation for both internal and external customers.

·  Strong written, verbal and presentation skills.

 

 

Education and Experience

·  Bachelor's degree or equivalent combination of formal education and work experience required.

·  Approximately 12 months satisfactory performance as a Control Team Leader or comparable position (equivalent to 4-5 years of Control-related experience)

 

Customers Serviced

 

Internal      External

Boston Financial Operations and Support Groups All BFDS clients and shareholders

State Street Bank, DST    Custodian banks, Fund Accounting and service providers.