Junior Research Analyst

Seeking a detail oriented Junior Research Analyst

 

DALBAR, Inc., a financial services market research and consulting firm located downtown Boston is seeking a detail oriented Junior Research Analyst to add to its team of analysts and to support DALBARs core business by helping to build and maintain strong client relations in a fast paced environment. DALBAR, with approximately 50 employees, is based in Boston and has an office in Toronto. For more information, please visit us at www.dalbarinc.com.

 

DALBAR’s mission is to raise the bar and level of excellence in all of the important touch-points our customers have with their customers. We are committed to delivering a positive return on investment for every customer, every time. Leading financial services companies use our independent, action-oriented research to leap frog competition and our measurements set the standards for call centers, statements, web sites, regulatory documents, and sales literature. 

 

If you’re a self-starting individual and are eager to make a personal contribution to a growing company, you’ll fit right in at DALBAR.

 

RESPONSIBILITIES:

• Data collection

• Data evaluation and assuring/maintaining data integrity.

• Responsible for timely client deliverables.
• Update metrics and evaluation criteria.
• Continuously improve product, industry, and business knowledge through needs assessments.
• Maintain customer knowledge database.

MUST-HAVE QUALIFICATIONS:

• Bachelor’s degree, preferably in marketing, economics, business or communications
• Two to five years of business experience. Financial Industry experience an asset.

• Commitment to excellence

• Ability to perform well under pressure

• Attention to detail and deadline oriented

• Takes ownership, shows personal initiative and displays drive for success.

• Demonstrated ability to prioritize, organize, and initiate action in a timely manner.
• Excellent written and verbal communication skills, including the ability to read, analyze, and interpret reports and documents, to respond to inquiries or complaints from customers, and to effectively present information to customers and managers.