Lansing MI Home Based Customer Service Representative

CitiStreet live link to Citistreetonline.com. CitiStreet, one of the largest global benefits delivery firms in the United States, is headquartered in Quincy, Mass. CitiStreet has 3,000 employees at offices in Somerset, N.J., Jacksonville, Fla., Lewiston, Maine, Boston and field offices around the nation. It also has a division, CitiStreet Australia, with offices in Sydney, Brisbane and Melbourne. CitiStreet serves more than 11 million participants and administers $217 billion in assets in the United States for defined contribution, defined benefit and health and welfare plans of corporate, government, health care, Taft-Hartley and not-for-profit organizations. It also serves more than 1 million participants and administers about $15 billion in assets outside the United States. CitiStreet is a 50/50 joint venture between State Street Corp. (NYSE:STT) and Citi (NYSE:C). Citi Inc. and its subsidiaries ("Citi") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic. A great career awaits you at CitiStreet! Tired of commuting to work? Are gas prices getting you down? Do you want to work for a leading financial services company in the comfort of your own home? If you said yes to any of the above questions and you have a desire to help our clients meet their retirement objectives and goals please consider joining our Team.  CitiStreet, one of the largest global benefits delivery firms in the United States, is looking to hire new employees in the Lansing, Michigan area who are looking for a great career working for a premier employer from the comfort of your own home. The Home Based Representative will provide customer service to plan participants regarding their retirement plans by processing transactions, delivering information and answering customer questions via inbound calls serviced from your home office. CitiStreet is committed to the development of our employees.  New representatives will attend classes on client service philosophy, technical training and plan specific training.  Our training does not stop there!  We offer continued development opportunities throughout your career in professional, management and technical development courses.  Employee Benefits•Paid Vacation •9 Paid Holidays •Tuition Reimbursement •Dental Insurance •Flexible Spending Account •Comprehensive Medical Plan •Paid Maternity Leave •401(k) Plan  Requirements: •BA/BS degree Preferred •Strong PC skills, proficiency in Windows applications •Available to work overtime, as needed •Have a separate room that would be used for work purposes only, the room must have a door that locks •Willing to work a flexible schedule and/or split shift as needed •Have a separate phone line set up for business purposes only •Have high speed internet in your home office •Ability to attend at least 4-6 weeks of initial training in a office classroom before being deployed into the field