Manager A42 (2748)

12800 Corporate Hill DriveSt. Louis,MO 63131 Reference Code 130390 Job Description Manager A42 (2748) DescriptionFor more than 25 years, Scottrade has been a leader in the stock brokerage industry, a leader in technology, a leader in customer service and a leader in value. Headquartered in St. Louis, Missouri, the firm allows investors to conveniently place trades online while offering the added assurance of America's largest branch office network among online brokerage firms. With Scottrade, investors have the stock trading tools and services they need to take control of their investing needs. Scottrade is proud to provide premium service and deeply discounted commissions to investors of all trading styles and we hope to continue to exceed our customers' expectations by providing the best price, the best service and the best technology. In January of 2008, Scottrade was named one of FORTUNE Magazine's Best Companies to Work for in America. Our corporate culture is based on customer service and employee excellence, and employment at Scottrade means working for a company that is constantly growing. At Scottrade, we believe in customer service, professionalism, and each other. Click here to learn more about Scottrade.DUTIES AND RESPONSIBILITIES: Promote the benefits of Scottrade to prospects and customers. Execute trades for customers who either walk-in or call over the phone in an accurate and professional manner. Provide customer service for all aspects of account maintenance. Keep up with reorg items, margin delinquencies; call customers to inform them of exercises, short option report, misc. debit. Take lead information from potential customers and discuss the type of account paperwork needed with customer. Handle customer complaints and problems. Work with the compliance department on customer complaints and problems. Review all branch reports for any problems. Keep branch statistics and P&L reports and ensure credit and charges are correct. Approve all paperwork before going to compliance. Maintain tally sheet/leads database reports/yearly summary.Required Skills A current Series 7 and Series 63 license Clean U4 securities record Series 24 license preferred or ability to obtain the license within 30-60 days 3 to 4 years of licensed discount experience with a major discount brokerage firm preferred and absolute proficiency as a stockbroker in all areas of the discount industry Excellent customer service skills Prior management experience in brokerage industry helpful Minimum 4 years customer service skills Some travel requiredEDUCATION: Bachelor degree in Finance or Business or related field or equivalent experience preferred Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce. Scottrade is an online brokerage firm that provides customers with a way to inexpensively manage their own investments while still receiving exceptional customer service. Headquartered in St. Louis, Missouri the firm allows investors to conveniently place trades online while offering the added assurance of over 300 branch offices nationwide. Scottrade’s culture is based on customer service and employee excellence. Employment at Scottrade means working for a company that is constantly growing and changing; at Scottrade, we believe in customer service, professionalism and each other. Please visit the Scottrade Career Center for more information about our company. Scottrade, Inc., an equal opportunity employer, is committed to inclusion and a diverse workforce.