Manager Network Engineering

Job Category: IT/Software Development Relevant Work Experience: 7+ to 10 Years Career Level: Manager (Manager/Supervisor of Staff) Education Level: Bachelor's Degree Job Description We are TransUnion and we are proud of the remarkable achievements we have made in the consumer credit information services industry.  If you share our competitive spirit and take pride in your professional accomplishments, consider joining TransUnion today.  Responsible for managing the planning, coordination, configuration, installation, and management of network services including Intranets, Extranets, Internets and Remote access within the scope of the TU defined technical architecture. Makes decisions that are critical in the areas of throughput analysis, problem solving, and infrastructure planning, with the potential to affect the successful execution of business transactions.  Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop.  Participates in various IT projects intended to continually improve/upgrade the network services infrastructure. 1. Develop network network services infrastructure standards for TransUnion 2. Act as network infrastructure liaison to Business Centers and other Competence Centers 3. Review objectives on an ongoing basis with direct reports 4. Participate in annual planning round preparation 5. Represent TransUnion, Inc and provide project assistance in TransUnion worldwide projects and service delivery. 6. Perform client consultation:  Network and Telecommunications provider services identifying solutions through constant interfacing with appropriate management levels, clients, departments, and vendor organizations to ensure that a cost effective and efficient infrastructure environment is available to provide the processing power essential to departmental operations 7. Provide technology support: Manage installation of network Services and Telecommunications provider services servers, hubs, networks, routers, and systems hardware; troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems; alert management, help desk team, and other IT groups when sensitive issues arise or a major problem is suspected; minimize client productivity loss caused by technology outages, and provide necessary infrastructure for clients to meet their business needs 8. Monitor and control infrastructure performance in the areas of response, throughput, and availability: Proactively research and locate the necessary tools and processes to identify troublesome trends as they develop; analyze and predict trends and develop a long range plan designed to resolve problems and prevent them from recurring; maintain high service levels for the user community, and establish a method to easily compare the installation performance against established performance objectives 9. Create test environment for  network and Telecommunications provider services LANIWAN communications and routing products: Lead team to Develop test plans (including cases for functionality, integrity, and stress testing; test matrixes; and definition of test methodologies and test strategy); be responsible for the creation of test platforms, including evaluation of test equipment and design test networks; develop automated test suites for product regression and stress testing 10. Participate in various IT projects intended to continually improve upgrade the network Infrastructure 11. Continuously strive to improve client support: Identify opportunities and recommend solutions for improving service efficiency and effectiveness; participate in IT initiatives to address service issues; keep abreast of technical aspects of the Network services ; have a working knowledge of department specific applications; attend seminars and other educational opportunities; seek out insight and on-the-job training from peers and other internal and external resources 12. Provide the environment to configure, install, and maintain necessary hardware and software for network environments to provide a suitable climate to run production applications and to perform development; perform maintenance and release upgrades on a timely basis or as needed; monitor performance and availability of network platforms 13. Implement network architectures, LAN/WAN communications. 14. Develop/follow and continuously review procedures for network administration (e.g., security, reliability) 15. Set priorities and managing resources to achieve unit, division, and corporate goals 16. Create and implement standards and guidelines 17. Recommend/select specific products as necessary, participating in tool and vendor evaluations 18. Support groups developing distributed applications and distributed databases 19. Participate in and contribute to task forces and special projects initiated within Worldwide departments/divisions. 20. Performs other related duties as assigned.  The duties and responsibilities described above are the essential functions of the job.  The qualifications below are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's degree in Computer Science, Engineering, or related discipline; Master's degree is desirable Seven to 10 years of related experience in infrastructure/network environments performing network engineering (hardware and software), and designing, planning, and implementing LANs and WANs using the latest technology Cisco Certified X  X  (CCIE or CCNP or CCNA) Thorough understanding of WAN networks, load balancing, routing, switching Excellent technical knowledge and aptitude in the areas of networks, network topologies, PC workstations (configuration and connectivity), network file servers, applicable software, and troubleshooting techniques Ability to solve network server problems or network infrastructure issues and to manage the performance and capacity  of network environments Demonstrated experience in effectively managing large projects in a cross functional environment Experience in effectively communicating with a broad base of end users and multiple management layers Ability to effectively adapt to rapidly changing technology and apply it to business needs.  Good understanding of the enterprise business and business processes; knowledge of business unit functions and cross group dependencies/relationships Ability to be creative and think outside of the box to deliver the best technical solutions in both the short and long term, while keeping the Enterprise Network Strategy moving forward.  We offer competitive salaries, comprehensive benefits, a business-casual environment, and a convenient downtown location as well as a free on-site fitness center. TransUnion is an Equal Opportunity/Affirmative Action Employer; M/F/D/V.  TransUnion values the advantages gained from a diverse workforce. Apply today: https://careers.transunion.com/psc/HC89/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&JobOpeningId=3408&SiteId=3 Visit transunion.com At TransUnion, opportunity isn't simply something we offer clients. We understand our associates want the rewards and satisfaction that come with new career opportunities. We're always looking for talented people with insights that can make a difference to our clients. We recognize the power of employing the best - those who want to make an impact. It's what has made us an industry leader in credit and information management for more than 30 years. Whether you are looking for your first position in the corporate world, or searching for your next management role, explore the opportunities we have to energize your career.