Multiple Permanent positions: 1) Market Data Analyst 2) Avaya specialist 3) Sr Business Analyst

Javen Technology is an Information Technology Consulting Firm specialized in Project Out-Sourcing, System Integration and Custom Software Development. Presently we are looking to fill multiple positions for our clients located in Owings Mills, Maryland.  We are looking for 1) Technical Market Data Analyst 2) Voice Application Specialist 3). All positions are permanent positions.  Given below required skills.  If you are interested, please send resume, excepted salary and availability to vkota@javentechnologies.com .

 

Position no 1) Technical Market Data Analyst

 

JOB SUMMARY

* Responsible for overseeing the Market Data services for client and its subsidiaries.
* They will responsible for 3rd level escalation, technical design and support.
* Initiates requests for bids, customer quotations, and evaluates proposals.
* This position also manages National Contract Accounts for the firm.
* They will evaluate vendor quotes and give suggestions to the management team as to what would be most desirable for the firm.
* This individual must have knowledge of the product, industry and develop a strong relationship with the management teams within the company.
* They must have good understanding of networks, servers and desktop applications.
* Negotiate, review and manage the firm’s market data contracts
* Perform cost/benefit analysis for future purchases, determine best supplier to fit the firms needs
* Technical design and support
* Technical Project Management
BUSINESS KNOWLEDGE/SKILLS/ABILITIES REQUIRED:

* Bachelor's degree and 3-5 years of experience
* Team Player,
* Time management skills
* Detail oriented
* Able to multi-task
* Excellent communication skills
* Proficient using Windows XP application, PeopleSoft, Outlook and Intern

Position no 2) Avaya Application specialist

 

ESSENTIAL FUNCTIONS

* Develops, improves, implements and maintains enterprise-wide voice networks.
* Very knowledgeable with a variety of telecommunication applications and solutions such as Automatic Call Distribution, Call Center routing, Least Cost Routing, conference, PBX and voicemail systems.
* Relies on extensive experience and judgment to determine requirements for new technology, upgrades and enhancements.
* Performs a variety of complicated tasks with minimal supervision. * Leads and directs the work of others.
* A wide degree of creativity and latitude is expected.
* Analyze, design, implement and maintain telecommunication applications such as ACD routing(including IVR system), least cost routing, routing over tie lines, PBX software, and voicemail systems.
* Keep software and hardware documentation up to date for telecommunications systems such as ACD routing, Interalia recordings, trunking and routing.
* Perform system back ups and propagation.
Analyze, troubleshoot and resolve telecommunication systems service issues.
* Vendor escalation.
* Run reports and analyze traffic from PBX, voicemail and ACD systems
* Support Switchboard Operator consoles and SDC application.
* Disaster Recovery planning, implementation and testing. Provide and update documentation.
* Look for ways to reduce cost.
* Assist with large department relocations by listing and modifying PBX and voicemail software, assist with move inventories, gather department information and make recommendations.
* Call accounting report distribution
* Other duties as assigned
* Projects and support of service issues requires some alternative work hours week nights and/or weekends.

BUSINESS KNOWLEDGE/SKILLS/ABILITIES REQUIREMENTS:

* Ability to administer PBX applications on Avaya 4.0, VoIP endpoints, configure ACD. Modular Messaging (MAS and MSS) and least cost routing
* Experience loading patches and firmware
* Problem solving skills analytical thinker, consistent follow through, detail oriented, ability to arbitrate vendor 'finger pointing', project management
* Team player, Familiar with Telecom vendors: Avaya, Siemens, Verizon, AT&T, MCI etc
* Microsoft Office Suite, Visio
* Vendor certification i.e. Siemens, Avaya
* BA/BS or job related experience
* 8 -10 years in telecommunications, experience with a wide range of pbx, acd and call center systems, IP telphony a plus
* Comprehensive knowledge of voice communications, organized, accurate, good follow-up, self motivated, provides leadership

 

Position no 3) Sr Business Analyst

 

 

ESSENTIAL FUNCTIONS:

* Identifies complex business requirements, evaluates alternative solutions and translates solutions into specifications suitable for the development or maintenance of applicable systems.
* Coordinates development teams on large and/or complex projects.
* Manages vendor relationships.
* Translates end user computing requirements for use by the Corporate Technology Department, with emphasis on Application Development Areas.
* Develops and implements test plans. Communicates with team, customers and vendors when changes occur.
* May direct and control activities of other business analysts. Acts as a mentor to junior staff members.
* Helps management to determine overall priorities.

BUSINESS KNOWLEDGE/SKILLS/ABILITIES REQUIREMENTS:

* Has Asset Management back-office expertise.
* Has broad experience across functional areas and business systems within financial industry.
* Has superior understanding of financial institution principles and skills associated with domestic and international investing.
* Experience with Portfolio Management Systems, PORTIA preferred.
* Maintains a solid knowledge of corporate and departmental information system strategies
* Has advanced written and oral communication skills to make technical or non-technical material understandable to the business units, to make presentations to management and other personnel, and to conduct meetings and training sessions.
* Good project management skills
* Be prepared to carry a pager for system support outside of office hours.
* Superior knowledge of all phases of system development life cycle, rapid application
* Development methodology preferred.
* Knowledge of relational database environment, Sybase preferred.
* Development concepts preferred.
* Experience with Microsoft Windows, HTML, word processing and spreadsheet application required.
* Education: College degree in Finance, Information Systems or related discipline required; experience and training may be substituted.
* Experience: 5+ years of related experience required
* Relational database experience, Object oriented concepts desired.