Program Administrative Assistant

General Summary:

 

As an integral support member of the Strategic Ventures & Alliances and Technology Units within Global Programs, the Program Administrative Assistant will ensure administrative and operational efficiency for program success by playing a key role and serving as backstop in communications and information management. The Program Administrative Assistant will be responsible for day-to-day administrative operations that relate to the support of the Strategic Ventures & Alliances and Technology Units.

 

Key Areas of Responsibility:

 

General Administrative Duties (75%):

 

· Prepare complex travel arrangements and itineraries to include hotel, flights, ground transportation for Strategic Ventures and Alliances and Technology staff;

· Prepare Visa applications for Strategic Ventures and Alliances and Technology staff;

· Arrange logistics for visitors to the office: hotel, transportation, meeting space, meals;

· Manage schedule for Unit Head and maintain monthly Unit personnel calendars;

· Schedule meetings via telephone, videoconference, and in-person;

· Assist in coordination of and participate in regular Unit meetings, prepare notes and circulate minutes;

· Process notarization and legalization of business documents when required;

· Assist in the creation of Power Point presentations, reports and other documents; and

· Translate documents as needed.

 

Knowledge Management (25%):

 

· Perform content & knowledge documentation support;

· Maintain Units’ paper files as well as files for field staff to include contact information and partner contact information;

· Manage electronic filing system and knowledge sharing on Central Desktop and Stellent;

· Maintain up-to-date partner contact information; and

· Undertake research of secondary sources of information in support of different projects and projects in the pipeline.

 

Qualifications and Requirements:

 

· Associate or Bachelor degree in Business, Communication or another related field.

· At least two to three years of administrative support experience.

· Demonstrated communication skills to include excellent oral and written English language skills and ability to communicate ideas effectively.

· Demonstrated customer-service experience and solid organizational skills.

· Advanced computer skills to include Microsoft Excel, Word and PowerPoint.

· Ability to multi-task and troubleshoot.

· Ability to interact effectively with a variety of people in international and multi-cultural environments.

· Excellent interpersonal and problem solving skills. 

· Fluency in a foreign language desired, ideally in Spanish, French, Mandarin or Swahili.

 

Applications:  Please submit letter of interest and resume on line at www.accion.org 

 

About ACCION:

 

ACCION International is a U.S. non-profit organization whose mission is to bring commercially viable, market-driven financial services to the working poor and their families. Over the past 25 years, ACCION's technical assistance teams have helped build and strengthen some of the most successful microlending institutions (MFIs) in the world. ACCION has championed a market-based approach that enables MFIs to become profitable, permanent parts of the financial systems in the countries where they operate. ACCION works with more than 25 partner MFIs in Latin America, the Caribbean, India and Africa and is expanding into other regions in Asia and the Middle East. ACCION’s staff includes teams of experienced microfinance specialists based in the United States and in regional offices in Bogotá, Colombia and Bangalore, India, as well as resident advisors living in country and working side-by-side with local management.