Risk Assistant

(Reference code: 0005KN) Status: Full Time, Employee Location: Wyomissing, PA Job Category: Administrative/Clerical Career Level:Experienced (Non-Manager) Education Level: High School or equivalent Job Description: The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®” slogan. Allstate was founded in 1931 and became a publicly traded company in 1993.The Purpose of the position: To evaluate and make decisions and to process individual new business and renewal property inspections for the entire country. Answers inquiries on status of inspection results relating to underwriting policies and procedures.The individual will be responsible for: Evaluating and processing individual new business and endorsement property inspections.  Answer agent inquiries on status of policy, risk eligibility and underwriting policies and procedures. Obtain and analyze information to ensure quality and accuracy of decisions. Communicate decisions and training issues as needed. Process policies by completing appropriate forms and determine appropriate letters and inserts to send to customers. Provide support to deliver customer service and ensure profitability.The skills required are:Intermediate - Needs independent judgment, attention to detail, and the ability to retain information. Intermediate - Analytical abilities in order to evaluate policy information and problem solving skills in order to recognize problems. Intermediate - Organize time and manage workflow with efficiency. Intermediate - Strong written and oral communication skills for interaction with the agency force.  Experience Required: Knowledge of insurance terminology, principles, coverage’s, and policy types is helpful. Several years of customer service experience.  Computer Proficiency: Windows applications, Excel, and Access desired.