SVC Delivery Mgr I

The incumbent will manage a staff of 15+ responsible for the processing and support of complete, accurate, and timely valuation and financial statements for daily and monthly valued clients plus the quarterly schedule D reporting. The clients will be multi-billion dollar insurance relationships with 2+ clients in the GSS top 100 revenue clients. S/He must use his/her extensive experience to design, implement, and control highly customized services to sophisticated clients. S/He will have consistent client contact with very senior client staff and will be fully responsible for their complete satisfaction. S/He will work with Client Services and Relationship Management to resolve any client issues. S/He must effectively work with all groups throughout Asset Servicing as well as MAS in order to provide joint solutions to complex client issues. S/He will be expected to control risk related to trade settlements and the full investment of cash balances. S/He will have a leading role in client and marketing presentations. The incumbent must use his/her extensive knowledge of our business in order to appropriately manage the risk inherent in GSS relationships and our overall business. S/He will be expected to effectively identify cross-sell opportunities on an ongoing basis. S/He will be fully responsible for the Performance Management Process for her/his staff and will guide staff through change. S/He will be a role model of Shared Values and a leader within the division.

The qualified candidate will possess a Bachelor's degree with a concentration in Accounting or Finance preferred or comparable work experience. Extensive knowledge of securities/trust accounting theories/practices, as well as regulatory reporting is required.  S/He must be highly proficient with PC applications and our core on-line systems and information delivery tools. S/He must possess excellent analytical and communication skills, and be able to manage effectively under pressure while adhering to strict and constantly changing deadlines. Superior HR management, organizational, change management, presentation, and leadership skills are required. 5-7 years of relevant securities/trust and management experience is also required.  Prior experience with Schedule D reporting is highly preferred.

If you are interested in expressing an interest in this position, please visit https://careers.mellon.com and enter the specific job reference number of 73609 when completing the online resume form.