Sales Representative - Seminars

Fiserv, Inc. (NASDAQ: FISV), a Fortune 500 company, provides information management and electronic commerce systems and services to the financial and insurance industries. Leading services include transaction processing, outsourcing, electronic bill payment and presentment, investment management solutions, business process outsourcing (BPO), software and systems solutions. Headquartered in Brookfield, Wis., the company is the leading provider of core processing solutions for U.S. banks, credit unions and thrifts. Fiserv was ranked the largest provider of information technology services to the financial services industry worldwide in the 2004, 2005 and 2006 FinTech 100 surveys. In 2007, the company completed the acquisition of CheckFree, a leading provider of electronic commerce services. Fiserv reported nearly $4 billion in total revenue from continuing operations for 2007. For more information, please visit www.Fiserv.com Emerald Publications, a wholly owned subsidiary of Fiserv, Inc. is a complete marketing financial resource and a proven leader in the financial services industry. At Emerald Publications our people are our greatest asset. Our employees come from many different backgrounds, bringing with them different experiences and perspectives, which are the key to our success. For more information about our company's history visit our website @ www.emeraldpublications.com Overview The Sales Representative is responsible for the sale of Emerald's products and services. Duties Receives incoming and makes outgoing calls (60 to 80 calls) to sell Emerald’s products and services. Handles customer service issues, resolves problems, and provides ideas and solutions for marketing. Attends training sessions to gain new ideas; memorizes scripts; learns about products; gathers industry knowledge and improves telephone-selling skills. Provides support, ideas, and information to assist in product development, marketing and improvement of overall sales. Provides success stories that will be helpful in daily dialogue. Provides customer feedback on our products and services that will enable Emerald to be responsive to customer needs and concerns. Makes suggestions for improvement. Solicits new business via outbound cold calling. Closes new business with prospects that call in as leads. Develops strong relations with customers to build a referral network. Participates in formal and informal sales training. Becomes knowledgeable in the Emerald product line and practices within the financial services industry. Skills/Experience 2-3 years of experience in sales, preferably in telephone sales. Excellent communication skills, oral and written. Technical expertise: Strong understanding of the consultative sales approach. Decision making: Ability to analyze, synthesize, evaluate and make decisions. Motivation: Establish and communicate vision, Demonstrates enthusiasm and excitement toward achieving goals. High quality standards: Accuracy, neatness, thoroughness and organizational skills. Organizational skills: Ability to establish priorities to meet goals. PC Skills: Ability to work in Windows as well as contact management system (Goldmine). Must be competent in the use of email (Outlook), and Faxpress. Education or Formal Training BA or BS degree required. Related work experience may be substituted for the educational requirements. Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.Account Management