Service Delivery Administrator, AVP-Global Technology Infrastructure

Department Description: Global Technology Infrastructure provides Merrill Lynch's Employees, Clients and Shareholders with industry-leading, globally consistent technology platforms and services.  Global Technology Infrastructure delivers a stable and predictable environment which is secure, scaleable and highly reliable while ensuring compliance with regulatory requirements.  Global Technology Infrastructure reinforces our collaborative relationship with Clients and key Stakeholders to provide business-driven technology solutions and maintain a competitive business advantage.Job Responsibilities: The Storage Service Delivery Administrator will be responsible for all aspects of storage service delivery. Submitting and monitoring storage requests in the Managed Storage  Request System (MASTERS).Attending Technical Review meetings and providing input from storage solutions perspective.Attending regularly scheduled client meetings to assess needs, resource availability and priority.Coordinate storage related activities such as data migrations and infrastructure upgrades across numerous business units.Interface with the Storage Operations, Development and Project teams to provide cohesive solutions which meet the needs of the client.Prepare Communications documents to ensure client knowledge and understanding of ongoing storage initiatives.Qualifications: The candidate should possess the following skill sets: Familiarity with SAN and NAS technology.  Understanding of Storage Vendors  EMC, Brocade and Cisco Attention to detail and the ability to closely follow documented procedures The ability to manage multiple projects simultaneously Strong communication and interpersonal skills to coordinate efforts across large groups of people Knowledge of storage concepts (LUN masking, zoning, RAID, data replication, etc.) is desired Effective communication skill Several years of Project Mgmt experience in TechnologyMerrill Lynch is an Equal Opportunity Employer. The Firm and its affiliates do not discriminate in employment because of race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other criteria prohibited under controlling federal, state or local law. Please register and apply using this link : Merrill Lynch Careers Company Description: Merrill Lynch is one of the world's leading wealth management, capital markets and advisory companies, with offices in 38 countries and territories and total client assets of almost $2.0 trillion.Merrill Lynch offers a broad range of services to private clients, small businesses, and institutions and corporations, organizing its activities into two interrelated business segments - Global Markets & Investment Banking and Global Wealth Management, which is comprised of Global Private Client and Global Investment Management. As an investment bank, it is a leading global trader and underwriter of securities and derivatives across a broad range of asset classes and serves as a strategic advisor to corporations, governments, institutions and individuals worldwide.Merrill Lynch owns approximately half of BlackRock, one of the world's largest publicly traded investment management companies, with more than $1 trillion in assets under management.We're growing our business by helping clients grow theirs.Our client relationships are among our greatest competitive assets. We deepen and enrich these relationships through disciplined growth, innovation, and seamless execution.