Sr. Software Configuration Management Engineer (SCME)

Job CategoryIT/Software Development Job Location US-AZ-Scottsdale StatusFull Time Position description The Global Corporate Systems group provides Information Technology (IT) solutions to a number of internal departments, including Human Resources, Finance & Accounting, Payroll, Fund Legal / Compliance, Office Services and other IT groups. We use both packaged and in-house developments (e.g. SAP, Java, .Net, Oracle) to meet business needs. There are over 220 IT professionals in Global Corporate Systems who are based in our offices around the globe, and we are continuing to expand by establishing the following teams in our Phoenix office: Production support Application Development Quality Assurance Software configuration (Change and release management)The Application Rollout Service team is responsible for coordinating the deployment of applications. The team is the owner of the entire process of release management, coordinating with the Operational, Infrastructure, Support and Development teams. As a Senior Software Configuration Engineer, you will utilize strong communication skills and your strong understanding of IT processes as you: Develop and maintain effective working relationships between the various teams in Operations, Infrastructure, Support and with developers to plan rollout of applications across different environments. Understand the needs and expectations of all key stakeholders and provide an awareness of current and proposed initiatives that will impact them. Take ownership of coordination and deployment of new applications/releases, as well as post-rollout activities Implement effective documentation to improve rollout processes.QualificationsYour experience should include a minimum of 5 years in a similar Software configuration / Application Rollout position and / or a financial Application Technical Support position. In addition, you should possess the following skills: Good knowledge of Unix and Windows platforms; Linux is a plus Good knowledge of databases (Oracle, Sybase, SQLServer) Good knowledge of package implementation; ERP experience is a plus Good understanding of Architecture (Tibco, SAN, NAS, LAN, WAN) Experience in managing and implementing applications, including an understanding of the challenges of application development Experience in Change Management, ITIL would be an advantage Experience in workflow design (e.g.: definition of processes) Ability to understand various IT domains, applications and concepts at a high level, identify patterns and react to them Ability to quickly learn about new areas within IT Additional Skills: Strong communication skills includes the ability to communicate with individuals in various locations; communicate in a structured, clear and concise way; and build a good working relationship with various teams Strong coordination skills Strong analytical skills Open to changing needs and expectationsWe offer excellent salaries, a progressive environment and a premier benefits package that includes: Medical, dental and vision coverage effective day one Three weeks vacation in year one 15% of annual salary plus bonuses contributed by the company to your retirement plan, up to IRS limits Generous educational assistance Health club subsidy Paid, comprehensive training programs Team-oriented working environment Business casual dressWe are proud to be an Equal Opportunity Employer.