Staff Policy Document Specialist

(Reference code: 0005HI) Status: Full Time, Employee Location: Vernon Hills, IL 60061 Job Category: Administrative/Clerical Career Level:Experienced (Non-Manager) Education Level: Bachelor's Degree Job Description: The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®” slogan. Allstate was founded in 1931 and became a publicly traded company in 1993.This is a sales suspense position located within Vernon Hills, IL.  The purpose of the department is to work with agents, wholesalers and back offices to fulfill missing requirements needed to issue new annuity applications that are received.  The scope of this job is to provide quality customer service for every transaction according to our time standards.  Responsibilities: Understanding and adhering to compliance issues relating to the industry Processing financial transactions in a timely manner Perform regular follow ups as necessary Identifying trends for training opportunities or improvements Coordinate inquiries received from other departments/firms and keep appropriate people informed Other duties as assigned Previous cusomter service experience Oral Communication Skills Phone ettiquette skills Teamwork skills Experience with Microsoft Office, specifically Outlook and Excel Previous financial services experience a plus