Technical Training and Documentation Associate

Job ID: 530Position Description: Job Summary:The Technical Training and Documentation Associate will be responsible for administrative tasks associated with training such as scheduling, client registration, materials preparation, and GMI environment preparation. This person will learn the GMI System with the goal of developing and presenting training internally and to clients both in an instructor led format and via eLearning. In addition, the Technical Training and Documentation Associate will incorporate system enhancements into our existing training manuals in order to keep materials current. This person will also learn the technical documentation conventions in place in order to assist with creation of technical documents.Essential Functions: .1. Begins to learn the GMI System via instructor-led or eLearning training courses as prescribed by Department Manager or Director. 2. Begins to learn the fundamentals of research, design, development and delivery of training by mentoring with another staff member and by completing reading assignments as prescribed by Department Manager or Director.3. Begins to learn software applications used for eLearning course development. These may include: RapidBuilder, Captivate, and Camtasia.4. Assists other Training Department staff in the research of new topics for training development.5. Edits department training manuals and supporting documentation as needed.6. Assists in materials preparation for client and internal training.7. Learns technical documentation conventions in order to assist with possible documentation projects.8. Performs administrative tasks of client training, including sending client confirmations; preparing client sign-in sheets, table tents, and certificates of completion; setting up the Training Room with manuals and supplies; preparing GMI System training environment for activities, installing computer updates on student pc’s, establishing an AS/400 session for each of the pc’s; and ordering and setting out snacks. Position Requirements:Qualifications:1. A Technical Training and Documentation Associate has 1 – 2 years prior training design and delivery experience and a strong educational background and/or interest in training. 2. Strong technical aptitude and ability to learn new software applications and technologies with minimal direction.3. Excellent written and verbal communication skills are required.4. Strong organizational skills are mandatory as is the ability to multi-task.5. Knowledge of Microsoft Word and Power Point. 6. Experience in the futures industry is a plus as is AS/400 background. An aptitude in learning new technologies is required. 7. Must be motivated, enthusiastic, and open to new challenges. 8. Must be a self-starter and have the ability to learn and work independently. 9. College degree is required. .