GENERAL MANAGER

RREMC IV, LLC, a Dairy Queen franchisee, has an immediate opening for a General Manager in its Daytona Beach location.  We are a rapidly growing company continually adding units in various markets.

 

Purpose of Job:

Oversee entire restaurant operations including financial performance, product production, inventory, personnel, sales, and marketing for the restaurant. Ensure restaurant is operated within operational guidelines established by owner and franchisor.


Essential Functions:

Oversee and manage all areas of restaurant and make final decisions on matters of importance.

Responsible for the development and achievement of the restaurant’s business plan by working with the franchisee or franchisee’s appointee and ADQ field staff or territory operator.

Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained.

Organize and implement local restaurant marketing as well as regional and national marketing promotions to increase restaurant sales.

Staff, train and develop restaurant managers and hourly employees through orientations, ongoing feedback, the establishment of performance expectations and by conducting performance reviews.

Responsible for effective management schedules and ensuring that restaurant is properly staffed for all day parts and sales volumes.

Manage restaurant P&L to optimize manageable profit, control COGS, Labor, and Controllables (semi-fixed expenses).

Expected to exercise good judgment in decision-making and reporting issues to the Franchisee.


Qualification Standards:

Three to five years of restaurant management experience preferred, QSR experience strongly preferred.

Proven track record in management of COGS and labor.

Qualified candidates must have excellent customer service and employee relation skills.

Must be detail oriented with the capability to oversee all aspects of the business and multiple areas simultaneously in a fast paced environment.

Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.

Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.

 

We offer an extensive Management Training Program, a competitive compensation package, and a lucrative performance-based bonus program.  Benefits also include vacation time and a medical/dental/ vision insurance plan.



 

Qualified candidates should forward their resume via e-mail to:  hrfl@rremc.com