Quality Services Technician - N Sioux City, SD

Company: Mars, IncorporatedLocation: North Sioux City, SDJob Category: Quality Assurance/SafetyCareer Level: Experienced (Non-Manager)Reference Code: UNI00180 Contact : Mars, Incorporated Job Details Quality. Responsibility. Mutuality. Efficiency. Freedom. Unusual values for a $5 billion company? Not at Mars North America! The Five Principles of Mars have inspired us for over 90 years. More than a statement of values, they are the explanation for our success and the formula for our future.Mars North America creates the foods you love, like M&M's®, SNICKERS®, DOVE® and UNCLE BEN'S® . . . and the foods your pets love, too, like PEDIGREE®, CESAR®, WHISKAS® and SHEBA®.We stand apart because we are a global leader in the food, snack and petcare industries and one of the most successful family-owned businesses in the world. Currently, we are looking for qualified, diverse individuals to apply for the following position: Job Summary: The Quality Services Technician - Quality Systems is responsible for developing and implementing innovative solutions to site based quality systems to ensure operational conformance to consumer and customer expectations.  As a site based R&D resource, this position requires working closely with Plant and Support associates to identify opportunities to improve product quality, systems, and safety.  Another facet of this position is to keep abreast of new technologies, systems and global initiatives to assure the consideration and transfer of the most up to date processes and auditing techniques.  Key Responsibilities:- Develop and implement innovative systems to drive continuous improvements (ie., Hold Management, HACCP, ISO, MasterFoodsUSA regulatory requirements, etc.) - Assist in the development and delivery of Technical Training programs - Provide leadership in quality systems to ensure compliance to product and process specifications.- Develop and implement site based programs to trend, report, and address consumer and customer feedback information - Improve processes and systems through innovation, effective change control, research, and auditing.  Key Skills Required:- Excellent project management skills with proven ability to manage numerous projects - Excellent interpersonal skills, with the ability to influence, motivate, and lead a team - Excellent statistical, analytical and troubleshooting skills - Ability to work independently as well as within a team setting - General knowledge of Food Safety (HACCP) and Good Manufacturing Practices - Demonstrated proficiency of computer software including: word processing, spreadsheets, graphics, macros, etc. - Proven application of engineering principles, food science, statistics, and quality tools - Ability and aptitude to work in a manufacturing environment - Effective communication skills and ability to influence at all levels of the organization Minimum Qualifications: Bachelors degree in a Technical dicipline is required (Industrial Engineering, Food Science, etc.) and two years years experience in a Masterfoods USA facility -- OR-- three years of college credit towards the above-described degree and four years of experience.Ability to work in a manufacturing environmentAbility to travel 20% of the timeSuccessful completion of a drug and background screen Preferred Qualifications:  3 years experience in Quality or Engineering area preferred Able to travel Demonstrated competence in technical writing and editingAbove average demonstrated interpersonal communication and leadership skills, and the ability to effectively negotiate, influence, persuade, and analyze problems with all levels of the organization.Company-paid relocation is not available for this position. As a privately-held, family-owned company, Mars Petcare US offers benefits which reflect our commitment to attracting and retaining great people. This includes excellent pay, competitive health and dental care coverage, a retirement plan, a very competitive vacation plan and unrivalled career advancement opportunities, to name just a few of our unique and generous benefits. If you're looking for a place where you can take ownership for your work, where the pace is fast, the environment is built around the importance of open communication, and where employees are called "associates" and treated as such, then we want to hear from you.  We value a diverse work environment and encourage qualified individuals to apply, regardless of race, religion, disability, national origin, veteran status, gender and age. Mars Petcare US is an Affirmative Action and Equal Opportunity Employer. Visit www.mars.com to learn more about our company and for information about all of our current openings. Please, no agencies.