Starbucks Supervisor: Macy's Brea
Location brea, CA 92821Status Full Time, EmployeeJob Category Food Services/Hospitality Job Description Starbucks Supervisor: Macy's Brea Overview: The Starbucks Supervisor is responsible for running an efficient, professional, safe and profitable Starbucks operation following all company standards. Key Accountabilities:· Responsible for daily operations. · Accountable for sales, expenses and bottom-line profits. · Ensures team follows Food Division and Starbucks Standards.· Ensure team prepares and presents drip coffee, cold beverage, espresso bar and pastry products to Starbucks standards.· Follows Starbucks merchandising, product presentations and signing standards.· Ensure team meets speed of service standards.· Monitor food quality by completing daily a.m. and p.m. line checks.· Demonstrate a positive role model for Starbucks Simply Service Steps and Macy’s STAR standards of customer service.· Support a strong working relationship with store management.· Provide on-going training, feedback, coaching and staff motivation to all associates to maximize team performance and satisfaction.· Maintain role model standards in grooming, professional appearance and communications.· Meet highest standards of workplace safety, sanitation, and equipment care as set by Health Department and company policy.· Utilize all Macy’s and Food Division systems and tools.· Complete scheduling and weekly payroll to meet Starbucks standards, maximize associate productivity, labor cost control and customer satisfaction.· Utilize forecasts, daily sales reports and weekly food cost and payroll reports to ensure monthly profit/loss goals are met.· Assist in preparation and production of all menu items.· Responsible for ordering food, beverage, dry and paper goods based budget and needs of the business.· Review all invoices to ensure cost and quality controls.· Responsible for timely payment of invoices according to vendor contracts and Food Division Best Practices.· Responsible for inventories to ensure they are taken on a timely and accurate basis to ensure targeted food costs are maintained.· Work scheduled shifts as assigned.· Other duties as assigned by supervisor.Skills Summary: REQUIREMENTS· Previous hospitality/food service/barista experience.· Previous supervisory/management experience.· Skill in working as part of a team.· Exceptional communication and interactive skills.· Flexibility to fast-paced environment needs, demands and changes.· Motivational and training experience.· Analytical and organizational skills.· Experienced at training and motivating teams.· Food/beverage knowledge.· Ability to use the POS terminal, ring sales accurately, and control flow of cash and record cash accurately. INTERNAL RELATIONSHIPS· Food Service associates, store leadership team, other retail departments, and Central Food Division. EXTERNAL RELATIONSHIPS· On going visibility and interaction with our customers. EDUCATION/TRAINING· College or vocational schooling preferred.· Spanish communication preferred.· Certification in sanitation and safe food handling practices.The Restaurant Supervisor position at Macy’s is aboutGrowth, Challenges and Opportunities!Explore the possibilities at macysJOBS.com Macy's West Is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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