5/7 Systems Coordination Analyst I D132 22097467R

CLASS SUMMARY
The Systems Coordination Analyst I works under supervision and is responsible
for coordinating the development of automated computer systems and defining
user needs for an agency/institution.  This position is governed by
agency/institution policy.


EXAMPLES OF WORK

1.  Assists with the development and implementation of systems and programs,
  gathers data from users and reviews system changes, policies, and
  procedures to define system needs.  Prepares and analyzes test data and
  tests on-line programs.

2.  Provides training on terminal usage and procedures to users, notifies
  users of productional problems and changes, and generates special reports
  as required.

3.  Maintains and monitors data processing operations by scheduling jobs,
  keying transactions, validating system output, and recommending changes.

4.  Provides technical assistance to users and vendors on hardware and
  software problems.

5.  Assists data processing staff and users on file access and utilization,
  programming, and problems resolution.

6.  Performs related responsibilities as required or assigned.


WORKING RELATIONSHIPS

The Systems Coordination Analyst I has regular contact with users and data
processing providers to resolve system problems.


SPECIAL JOB DIMENSIONS

Frequent twenty-four (24) hour back-up on-call duty is required.



KNOWLEDGES, ABILITIES, AND SKILLS

Knowledge of data processing principles and objectives.
Knowledge of capabilities and limitations of data processing hardware and
  software currently available.
Ability to analyze computer system problems or errors and devise corrective
  measures.
Ability to discern necessary support actions/input and to write detailed
  actions and procedures for non-technical personnel.
Ability to assess the potential impact of proposals by examining proposal
  details in light of current and projected operations.
Ability to understand relevant detail from oral information and make formal
  presentations and explain technical terms and information.


MINIMUM QUALIFICATIONS

The formal education equivalent of a bachelor's degree in computer science,
mathematics, or a related field; plus one year of experience in data
processing or computer operations.


Other job related education and/or experience may be substituted for all or
part of these basic requirements upon approval of the Qualifications Review
Committee.