5/9 Uniform Commander T055 22103368F

This position closes on May 27th.

CLASS SUMMARY
The Department of Human Services Program Manager works under administrative 
direction and is responsible for planning and directing a specific human
service program and providing technical assistance.  This position is governed
by state and federal laws and agency policy.


EXAMPLES OF WORK

1.  Determines program goals, objectives, and guidelines, develops and
  implements policies and procedures, evaluates program effectiveness and
  compliance, initiates corrective actions or revisions, and provides
  technical direction and administrative support to program personnel.

2.  Disseminates and interprets regulations, policies, and procedures to
  program participants, coordinates internal and external personnel and
  activities to identify needs, problems, and accomplishments of program,
  conducts meetings to discuss program progress or problems, and presents
  program workshops or training.

3.  Supervises a lower-level managerial, professional, and administrative
  support staff by interviewing and recommending for hire, training
  employees or arranging training opportunities, assigning and reviewing
  work and special projects, evaluating the performance of incumbents, and
  conducting staff meetings to clarify problems and obtain status reports.

4.  Participates in the development of an operating budget by identifying
  program needs, preparing justifications, monitoring expenditures,
  approving reallocation of funds, and preparing related reports.

5.  May perform one or more of the following activities related to program
  responsibilities including approving final orders, system design, and/or
  licenses, researching and compiling survey and statistical data, and
  performing the duties of professional program staff as needed.

6.  Performs related responsibilities as required or assigned.

 
WORKING RELATIONSHIPS

The Department of Human Services Program Manager has regular contact with
departmental, other state and federal agency personnel, and program
participants.


SPECIAL JOB DIMENSIONS

Occasional in-state travel may be required.


KNOWLEDGES, ABILITIES, AND SKILLS

Knowledge of the principles and practices of organizational management.
Knowledge of state and federal laws applicable to program area.
Knowledge of program planning, monitoring, and evaluation techniques.
Ability to plan work unit objectives and operational activities and to assign 
  and direct the work of subordinate supervisors.
Ability to interpret and apply laws, regulations, policies, and procedures.
Ability to evaluate program effectiveness and compliance.
Ability to prepare and present verbal and written information.
Ability to develop and implement program goals, objectives, guidelines, 
  policies, and procedures.


MINIMUM QUALIFICATIONS

The formal education equivalent of a bachelor's degree in public
administration, social work, business administration, rehabilitation services,
or a related field; plus four years' experience in program planning,
administration, or specialized area supervised, including one year in a
supervisory or leadership capacity.


Other job related education and/or experience may be substituted for all or
part of these basic requirements upon approval of the Qualifications Review
Committee.