Housing Specialist
Responsible for performing all assigned duties, including, but not limited to interviewing applicants, processing applications, verifying income and determining eligibility, conducting briefings, issuing vouchers, processing recertifications, interim changes and/or moves.
KEY DUTIES:
· Interviews applicants to determine housing needs and eligibility.
· Initiates applicant file
·Schedules recertification, make appointments with participant and interview
participant.
· Documents family composition, citizenship status, income, age, identity, assets and
other information as required
· Collect recertification information, including income and household changes
· Obtains current, third party verification in accordance with
program requirements and procedures
· Determines eligibility, calculates income allowances, assets, and rent and
performs data entry. Calculates new Total Tenant Payments (TTP) and HAP
payments for recertification.
·Notifies clients and owners of the results of annual recertification.
·Monitor participant move and lease terminations
·Schedules clients for briefings to explain HUD guidelines. Conducts group or
individual briefings. Describes the special mobility program, HCV program
benefits, program rule and obligations and program processes
· Issues vouchers
·Processes requests for tenancy approval submitted by voucher holders who
locate a unit
· Coordinates activities with supervisor, counselors/case workers, inspectors, and
other coworkers
· Performs timely and accurate data entry.
· Other duties as assigned
QUALIFICATIONS AND REQUIREMENTS:
· Two years of college, business or technical school at an accredited educational
institution. Section 8 HCV occupancy certification by Quadel within 60 days of
hire.
· One year of experience in an office or other environment requiring extensive public
contact or customer service. Accounting, interviewing experience, and direct
customer interfacing experience a plus. Experience beyond the minimum may be
substituted for all or part of the educational requirement.
KNOWLEDGE, SKILLS, AND ABILITIES:
· Knowledge of the HCV program requirements, policies, or procedures
· Strong organizational, analytical and math skills
· Ability to clearly explain program requirements to participants
· Ability to maintain information on applicant processing, interviews conducted or
subsidies issued
·Ability to effectively communicate verbally, individually and in groups, with internal
contacts, tenants, property owners, and other external contacts as appropriate
·Ability to read, write and speak English
·Ability to manipulate necessary office equipment, computers, and peripherals
· Spanish language skills a plus
To apply please send a resume to Charima Young at cyoung@bctpartners.com .
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