Office Specialist 1

DOCUMENT PROCESSING ASSISTANT

Office Specialist 1

 

$1,831 - $2,500/Month

 

GENERAL INFORMATION

The Oregon Public Employees Retirement System (PERS) is seeking an Office Specialist 1. This is a full-time, permanent position, located in Tigard. 

 

This position is represented by the Service Employees International Union (SEIU)/Oregon Public Employees Union (OPEU).

 

This recruitment will be used to establish a list of qualified people, which may be used to fill both permanent and limited duration vacancies as they occur in various sections of the Agency.

If selected for the position, you must provide documentation of your eligibility to work in the United States. Applicants will be subject to a Computerized Criminal History for a thorough background investigation. Adverse background data may be grounds for immediate disqualification. The pay on all announcements may change without notice.

 

BENEFITS

Employment with PERS will afford you a variety of generous benefits. The link below will take you to a list of benefits we offer with employment:  State Benefits Page

Information about PERS may be obtained by visiting the web site:  www.oregon.gov/pers.

 

TO QUALIFY

Your PD100 application form and resume (optional) will be reviewed to verify that you meet the qualifications stated in this section (be specific in describing your experience).  To receive credit, your application form must clearly show that you have:

 

MINIMUM QUALIFICATIONS

Completion of courses or training in Office Technology; OR

One year of general clerical experience which included typing, word processing, or other generation of documents; OR

An equivalent combination of training and experience.

 

If you qualify, please see “THIS IS THE TEST” section of the announcement.

 

PURPOSE

Provide clerical support, answer phones, and process mail for divorce unit.

 

MAIN DUTIES

Answer telephones and respond to inquiries regarding divorce decree administration, providing basic eligibility information and plan requirements.

 

Review, sort, prioritize, and deliver daily mail.

 

Perform daily computer directory updates to log in daily work and daily work completed.

 

Perform miscellaneous photocopying.

 

Create general correspondence; send standard correspondence and acknowledgments; mail informational material upon request.

 

Request from and submit documents to the microfilm index system.

 

Assist counselors by maintaining a calendar of items, proofreading and mailing letters and other duties as assigned for projects.

 

Maintain statistical reports to measure workflow and service levels for daily work and special projects.

 

WORKING CONDITIONS

Typical smoke-free office setting. Occasionally necessary to deal with irate members on the phone and in person. Work subject to interruptions. Essential job duties must be performed with or without reasonable accommodations.

 

THIS IS THE TEST

ATTACH YOUR ANSWER(S) TO THE FOLLOWING QUESTION(S):

Use a separate sheet of paper. Write down any work experience (paid or unpaid) and training that you have which is related to each question. Limit your answer to each question to no more than one (1) page. Number your answer(s) to agree with the question(s). Your application will not be accepted if it is incomplete.

 

TEST QUESTION:

1.  Describe your experience processing a large volume of incoming mail and processing documents in either a hard copy format or on-line in a workflow format. 

 

HOW TO APPLY

MAIL or DELIVER completed application materials: signed and dated application form PD100, resume (optional), and any answers to test questions to:

  PERS Human Resources

  11410 SW 68th Parkway

  Tigard, Oregon 97223

 

FAX your materials to 503-598-0262

 

EMAIL your application materials to PERS.JOBS@state.or.us .  Type the announcement number in the subject line and attach all documents to the message. Transcripts and/or Form DD214/DD215 (for Veteran’s Preference points) must be received by May 15, 2008 to complete your application if sent via mail or fax.

 

Applications must be received by May 15, 2008 and must be complete and legible. PERS Human Resources is unable to verify receipt of applications of mailed or faxed applications due to the high volume of applications received. PERS cannot be responsible for material that are misdirected, late, illegible, or missing as a result of transmitting by fax, e-mail, or lost through the mail. No exceptions will be made.

 

Copies of the application forms and job announcements can be obtained from:

The state jobs website:  www.oregonjobs.org; or PERS website:  www.oregon.gov/pers or

PERS Human Resources, 503-603-7794.

 

NOTE: If you have a disability and need an alternative format in order to complete the application (Form PD100), you may call PERS Human Resources at 503-603-7794, or TTY 503-603-7766 for the hearing impaired between 8 a.m. and 5 p.m. to request the alternative format needed.

SUBMIT only the required materials. Reference letters or work examples should be kept for interviews.

Keep a copy of your application for job interviews; copies will not be provided.

AFTER your application materials have been reviewed, you will be sent a notice by mail advising: a) if your application was accepted, or b) if your application was not accepted. If you have questions about the results, you may request a review.  Review requests must be submitted in writing and must be received within 10 days from the date listed in box 1 on the Application and Examination Notice.  Additional information cannot be submitted with your review request. However, if your application was not accepted and if the recruitment is still open, you may submit a new application as long as it is received in our office by the close date.

Accommodations for interviews will be provided to individuals with disabilities upon request.

 

PERS is an Equal Opportunity Employer.