Account Manager--Sales Position in Home Health

Sutter VNA & Hospice, one of the largest, not-for-profit home health and hospice agencies in Northern California enables patients to recover or live with illness in the comfort and dignity of their own homes, surrounded by the people and things they love. Sutter VNA & Hospice also provides service in the complementary areas of Sutter Home Infusion and Pharmacy (SIPS) and Home Medical Equipment (Timberlake). Providing a full spectrum of home based health services enables us to coordinate care across the Sutter Health and community networks. Sutter VNA & Hospice is proudly not-for-profit. Unlike for-profit home care and hospice agencies, we do not report to shareholders. Instead, all of our revenue is used to provide patient care and to support our policy to provide care regardless of a patient's financial circumstances.Sutter VNA & Hospice is committed to being the “employer of choice” through competitive wages and benefits, flexible schedules, new technologies including laptop computerized charting, tuition reimbursement, and more!As a Community Relations Liaison you will positively promote Sutter VNA & Hospice (SVNAH) as the home care provider of choice within the communities served with a primary focus/responsibility to increase the volume of patient referrals into SVNAH home health and hospice programs. To market SVNAH as the home care organization of choice to current and potential referral sources such as physicians, hospitals, and community groups providing support to the chronically ill and comparable referral sources/payers. To serve as a resource both internally and externally by supporting the mission and vision of the organization, particularly as it applies to the provision of health care services in the home.  This position acts as a primary liaison between current and potential home care referral sources, patient/clients and SVNAH.  Primary responsibilities include but are not limited to marketing of the SVNAH home care programs to current and potential referral sources; developing  working relationships with and increasing the number of referral sources for the SVNAH home care programs; meeting regularly with Sutter affiliated hospital case managers, SVNAH home care coordinators, physicians & physician groups, hospitals, and targeted community organizations to educate about and promote SVNAH home care services. Facilitates prompt and easy access for referral sources and patient/clients into the SVNAH home care programs. Position requires frequent automobile travel within designated geographical areas. Other related tasks and projects as assigned.  Education:  Bachelor’s degree in marketing, business, or related field strongly preferred.  An equivalent combination of education and experience may be accepted.Qualifications:Minimum three years experience in business development/marketing, preferably in healthcare Strong organizational skills Ability to work independently. Valid driver’s license, reliable transportation, and willingness to travel.Customer service oriented and skilled in customer conflict resolution techniques. Excellent written and communication skills. Able to organize thoughts and present them clearly, verbally and in writing. Demonstrated skills with group and individual presentations. Ability to respond productively, non-defensively, to complaints. Proficient with computers using Word and other basic business programs for general business use, including the preparation of marketing related materials and presentations. Flexible, able to respond to rapidly changing situations and needs of current and potential home health clients. Able to communicate effectively with people of varied cultural backgrounds and lifestyle choices. Demonstrated ability to discuss health related issues comfortably and articulately.Experience:Proven success in marketing/development of referral sources and clients. Proven ability at establishing relationships with referral sources, with experience in healthcare related marketing/development helpful. Experience with successful development and implementation of marketing plans. Experienced in diverse marketing settings, and proven ability to handle changing situations.