Account Supervisor - Healthcare Client

Ready to change healthcare?

Sermo, the largest and fastest growing online physician-only community, is leading a movement to fundamentally change healthcare in America. Combining current technology, financial strength, and thousands of dedicated physicians, we aim to radically improve healthcare — for patients, doctors, and the industry as a whole.



We do this by freeing up the most important medical information on the planet — the knowledge living in the minds of physicians. Sermo amplifies physicians’ voices as they share their insights, building on each other’s knowledge while empowering government, industry, investors, research groups, and others to learn and adapt from this rich base of living experience in real-time.


From design and engineering to sales and finance, our people are among the best in their fields. Do you think you have what it takes to help drive this kind of monumental change? After all, it takes a lot of brilliant minds to tackle a goal this colossal — which is why we’d like to know more about yours.Account Supervisor - Healthcare Client

ResponsibilitiesServes as a key point of contact for client and is responsible for all project and account-related issues. Builds and maintains strong client relationships, growing client financial commitments via Sermo offerings. Plans and programs that support day-to-day client activity and longer-term business objectives. Ensures that all deliverables are on schedule, within specifications and within budget for a given project. Coordinates a cross-functional team; demonstrates clear leadership and facilitates smooth workflows. Supports new business pursuits in the healthcare space. Frequent travel between the NY/NJ/PA area and the MA corporate headquarters with occasional travel elsewhere.


Qualifications Must have at least 5 years experience at an advertising, marketing agency in Account Management (traditional or interactive experience) or in a client side marketing, sales or operations group. Knowledge or experience in an Internet businesses, web-site development, media buying and planning, or client/campaign strategy a plus. Demonstrated ability to manage multiple short- and long-term projects simultaneously in a fast-paced, agency environment. Ability to manage cross-functional teams, including creative, technical & functional resources. Sound analytical abilities, both quantitative and qualitative. Excellent oral, written and interpersonal skills. Demonstrated ability to grow account by building and growing a mutually rewarding client relationship. Ability to monitor, evaluate and impact the quality of client deliverables across all company functions. Self starter with ability to work independently and remotely; this position will be based in the NY/NJ area to serve Sermo's healthcare clients. So, why join Sermo?

You’ll want to join the team at Sermo for the chance to up your skills on a mission that is as far-reaching as you can imagine — you may be great at what you do, but together we can accomplish so much more.


To apply, please send your resume directly to working@sermo.com . No phone calls please.