Administrative Support Specialist II - CBO

Company:Concentra Operating Corporation Location:Addison, TX 75001 Job Category:Administrative/Clerical Reference Code:conc-00017820 Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a series of integrated services that include employment-related injury and occupational healthcare, in-network and out-of-network medical claims review and repricing, access to preferred provider organizations, first notice of loss services, case management and other cost containment services. Concentra provides its services to approximately 136,000 employer locations and 3,700 insurance companies, group health plans, third-party administrators and other healthcare payors. The Company has over 300 medical centers located in 40 states. It also operates the Beech Street and FOCUS networks which include 544,000 providers, 52,000 ancillary providers and 4,400 acute-care hospitals nationwide. Concentra is an Equal Opportunity Employer.NOTICE:Employment Verification Done. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. JOB SUMMARY: Relying on experience and judgment, schedules appointments, responds to telephone inquiries, takes notes, and relieves supervisor of clerical work and moderate administrative and business detail.MAJOR DUTIES AND RESPONSIBILITIES: 'Reads and routes incoming mail'Locates and attaches appropriate file to correspondence to be answered by supervisor'Composes letters and memoranda from verbal direction, dictation, or from knowledge of company policies and procedures using a PC software package.'Assists in some administrative details, usually of a confidential nature.'Composes and types routine correspondence'Files correspondence and other records'Answers telephone and gives information to callers or routes call to appropriate person and places outgoing calls.'Schedules appointments for supervisor'Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate person'Makes copies of correspondence or other printed matter'May arrange travel schedule and reservations'May compile and type statistical reports EDUCATION/CREDENTIALS:'High school diploma or equivalent; some college preferred.JOB RELEVENT EXPERIENCE:'2 ' 5 of years job related experience JOB-RELATED SKILLS/COMPETENCIES:'Proficient in PC word processing software such as Word and spreadsheet software such as Excel'Good written and oral communication skills.'Good organization and detail-oriented skills'Ability to coordinate and prioritize multiple tasks in a fast-paced environment.'Ability to work under pressure'Good telephone etiquetteWORKING CONDITIONS/PHYSICAL DEMANDS: 'Office environment To Apply, Click here The Circle of Success.Concentra's mission is to improve the quality of life by making health care accessible and affordable. We serve the occupational, urgent care, and automobile markets with a wide range of services: Employment-related injury care and occupational health care provided at more than 320 Concentra-managed medical centers in 40 states. Urgent care services provided to the public at selected medical center locations in key metropolitan areas. Specialty occupational health care solutions provided to employers through on-site locations, by traveling to the workplace, or via the Internet and telephone. Automobile claim services through our Auto Injury Solutions division. The Circle of Opportunity. Concentra manages more than 320 medical centers in 40 states and continues to expand our geographic reach through the acquisition of established medical providers and the development of new locations. We are actively expanding our Urgent Care service offering by adding this capability to existing Concentra Medical Center locations. Our specialty health services, which we refer to as our Health Solutions division, is rapidly expanding as we identify new ways to provide customized health care solutions for employers and their workers.The Circle of Teamwork. Concentra brings together talented, compassionate people to solve the highly complex issues of health care delivery, accessibility, and affordability. Every day, we make a difference in the lives of thousands of people through our ability to improve health care efficiency and outcomes. Your career path and development can be on-the-go at Concentra, where you can advance as far as your ideas and performance can take you.