Assistant Area Administrator/Center Administrator

Company:Concentra Location:Reno, NV 89511 Job Category:Medical/Health Reference Code:conc-00016945 Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a series of integrated services that include employment-related injury and occupational healthcare, in-network and out-of-network medical claims review and repricing, access to preferred provider organizations, first notice of loss services, case management and other cost containment services. Concentra provides its services to approximately 136,000 employer locations and 3,700 insurance companies, group health plans, third-party administrators and other healthcare payors. The Company has over 300 medical centers located in 40 states. It also operates the Beech Street and FOCUS networks which include 544,000 providers, 52,000 ancillary providers and 4,400 acute-care hospitals nationwide. Concentra is an Equal Opportunity Employer.NOTICE:Employment Verification Done. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. JOB SUMMARY:Assists the Director of Operations in managing day-to-day operations for three centers in the Reno area to ensure fiscal and customer service goal achievement according to Concentra policies, practices and procedures. MAJOR DUTIES AND RESPONSIBILITIES: 'Assists in ensuring compliance with all operational policies, procedures, and training programs, in all assigned Centers.'Assists in monitoring operational and financial performance of all assigned Centers as defined in the budgetary process. 'Reviews and analyzes operating statements on a monthly basis to ensure center objectives are met.'Reviews center operating systems and available operational reports to ensure ongoing process improvement.'Provides support to Center Administrators and support staff for compliance with regulations in various functions and processes in accordance with current company and/or other regulatory requirements.'Monitors, evaluates and recommends changes to procedures and policies to enhance service.'Works with market sales leadership to enhance communication between current and prospective clients and the center, to ensure that customer expectations are met.'Coordinates all operational initiatives with all center leadership team members to ensure adequate support of Concentra's clinical processes.'Assists the Central Business Office to ensure appropriate reimbursement for services rendered.'Assists Outcome Assurance to ensure an efficient referral process and proper communication with clients, patients, and specialists.'Assists Director of Operations in preparing and maintaining annual budgets for assigned centers. 'Coordinates involvement of center leadership teams in the budget process in conjunction with other market leadership team members.'Interviews, hires, counsels and disciplines according to established policies and in conjunction with the Human Resources department.'Assists marketing leadership in monitoring marketplace trends and gathers competitive information, in conjunction with marketing leadership.'Facilitates the implementation of and ensures adherence to all corporate policies, procedures and initiatives.'Assists the Center Administrator with the hiring, training and development of all support staff.'Hires, trains, and develops all Center Administrators for assigned centers.'Coordinates center staffing on a daily basis based on budgetary, patient flow, employee illness and other relevant factors.'Coordinates vendor selection in order to minimize the cost of out-sourced services.'Assists Center and Market Leadership team members with resolution of client issues.SCOPE MEASURES:BUDGET DOLLARS:NO OF PEOPLE SUPERVISED: DIRECTLY: INDIRECTLY: EDUCATION/CREDENTIALS:'Bachelor's degree or equivalent.JOB RELATED EXPERIENCE:'1 year supervisory experience in a medical office practice.JOB-RELATED SKILLS/COMPETENCIES:'Demonstrated understanding of all CONCENTRA policies and procedures pertaining to center operations, the Central Business Office, Outcome Assurance, Marketing and any administrative functions.'Demonstrated understanding of the state-specific workers compensation regulations.'Demonstrated good customer service and communication (verbal and written) skills.'Demonstrated excellent interpersonal and leadership skills. 'Demonstrated ability to work with diverse groups of individuals.'Demonstrated excellent follow-up skills, interpersonal skills, strong analytical and problem solving abilities.'Demonstrated strong group presentation skills.'Demonstrated basic understanding of financial statements.'Demonstrated basic word processing and spreadsheet knowledge.WORKING CONDITIONS/PHYSICAL DEMANDS: 'Office environment'Assigned to all centers on periodic basis. To Apply, Click here The Circle of Success.Concentra's mission is to improve the quality of life by making health care accessible and affordable. We serve the occupational, urgent care, and automobile markets with a wide range of services: Employment-related injury care and occupational health care provided at more than 320 Concentra-managed medical centers in 40 states. Urgent care services provided to the public at selected medical center locations in key metropolitan areas. Specialty occupational health care solutions provided to employers through on-site locations, by traveling to the workplace, or via the Internet and telephone. Automobile claim services through our Auto Injury Solutions division. The Circle of Opportunity. Concentra manages more than 320 medical centers in 40 states and continues to expand our geographic reach through the acquisition of established medical providers and the development of new locations. We are actively expanding our Urgent Care service offering by adding this capability to existing Concentra Medical Center locations. Our specialty health services, which we refer to as our Health Solutions division, is rapidly expanding as we identify new ways to provide customized health care solutions for employers and their workers.The Circle of Teamwork. Concentra brings together talented, compassionate people to solve the highly complex issues of health care delivery, accessibility, and affordability. Every day, we make a difference in the lives of thousands of people through our ability to improve health care efficiency and outcomes. Your career path and development can be on-the-go at Concentra, where you can advance as far as your ideas and performance can take you.