Benefit Office Employee

Employee Benefits Office is looking for a hard working dedicated individual with the capability, desire, and interest to learn all facets of employee benefits administration.  Primary function of this entry-level position will be multi-line phone coverage.  The potential candidate must have call center and clerical experience, keeping in mind that the telephone is the gateway to our organization as 95% of our business is conducted via telephone.

 

Candidates must have excellent phone skills, a mature, pleasant and welcoming phone voice, and the ability to learn quickly.  The ability to handle multiple phone lines, understand and diagnose caller needs, correctly provide information to participants, providers, and co-workers, and high volume mail are all requirements of this position.  Electronic document management and retrieval, any/all clerical functions, and proficiency with all Microsoft Office programs are required.  Potential candidates must be team players and retain information quickly and accurately.

 

Prospective employees must be able to function comfortably in a small “Bull-Pen” style environment.  We work hard to maintain a relaxed but highly competent work atmosphere.  Our team takes pride in being the very best at everything we do.  This may not be the right opportunity for those used to working alone and/or with limited interaction or limited supervision.  Individuals who tend to be critical or judgmental or who have had previous problems getting along with others need not apply.

 

Wage and fringe package well exceeds area standards.  35 hour work week(8:30am – 4:30pm). 

Benefits begin immediately and clerical union membership is required.  Benefit package includes employer-paid health coverage for you and your family (medical, dental, prescription drugs, and vision) and employer-paid pension plans.  Candidates that do not pass the 6 month probationary period will be refunded all union dues/fees.  Pre-employment testing and background checks will be conducted.

 

Fax resume and cover letter to: 916-457-8276.