Bilingual Medical Assistant/NCT- Post Oak

Company:Concentra Location:Houston, TX 77055 Job Category:Medical/Health Reference Code:conc-00016986 Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a series of integrated services that include employment-related injury and occupational healthcare, in-network and out-of-network medical claims review and repricing, access to preferred provider organizations, first notice of loss services, case management and other cost containment services. Concentra provides its services to approximately 136,000 employer locations and 3,700 insurance companies, group health plans, third-party administrators and other healthcare payors. The Company has over 300 medical centers located in 40 states. It also operates the Beech Street and FOCUS networks which include 544,000 providers, 52,000 ancillary providers and 4,400 acute-care hospitals nationwide. Concentra is an Equal Opportunity Employer.NOTICE:Employment Verification Done. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. JOB SUMMARY: Working under appropriate supervision by various providers and/or Center Administrator, in an outpatient setting, provides routine and non-routine technical Center assistance and patient care within the medical assistant scope of practice and required certifications in accordance with Concentra policies, practices and procedures and applicable regulations. MAJOR DUTIES AND RESPONSIBILITIES: 'Welcomes patients 'Prepares patients for health care visit, adapting basic procedure to patient needs 'Places patient in exam room for provider evaluation. 'Obtains medical history. 'Verifies patient information 'Prepares, assists and accurately completes all forms 'Supports patient care delivery 'Assists providers during examination and treatment with various procedures. 'Administers immunizations within scope of licensure and certification and appropriate regulations. 'Takes vital signs and performs all ancillary tests appropriate to skill level, certifications and state regulations 'Performs ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws) and as certified. 'Assists in surgery set up and injury care as directed by the treating provider 'Dispenses medications and appliances within scope of practice and as ordered by the treating provider and in accordance with state regulations. 'Applies bandages, dressings and splints as ordered by the treating provider. 'Educates patients 'Completes records 'Keeps supplies ready 'Assists in maintaining pharmacy inventory within computerized Center management software application. 'Asists in managing center medical inventory including ordering and receipt of medical and lab supplies appliances and medications. 'Maintains supplies, cleans rooms and equipment, and stocks rooms with required supplies 'Keeps equipment operating 'Operates autoclave machine in accordance with policy and procedures and complies with all regulatory requirements. 'Maintains and operates all clinical equipment, including calibration and record keeping in accordance with current policy and procedures. 'Maintains safe, secure, and healthy work environment 'Conducts business in a service-oriented manner that is attentive, cooperative, sensitive, respectful and kind with dealing with patients, visitors, the public and all colleagues 'Assists in maintaining a neat, clean and orderly appearance in the lobby and overall center throughout the day. 'Performs drug screen collections for both DOT and Non-DOT drug screens, using proper chain of custody; ensures preparation for pick-up and shipment to appropriate laboratory. 'Performs front office clerical duties such as answering telephones, check-in, check-out and record processing 'Assists in training and mentoring new medical support specialists. 'Attends centers' staff meetings as required. 'Completes required certifications 'Performs clerical activities related to appointment scheduling and patient intake, data verification, office communications, and filing of patient records. 'Performs other tasks and duties as assigned. MEASURES OF PERFORMANCE: 'Exceptional Customer Service EDUCATION/CREDENTIALS: 'Current license in state employed according to state requirements and appropriate regulations. 'Graduate of 9 month, 12 month, or 18 month Medical Assisting Program or Army Medical Specialist Program; (Licensed RN, EMT, Paramedic or LPN may be considered as equivalent to education and training listed above). JOB RELATED EXPERIENCE: '2 years continuous experience in clinical operations as medical assistant DEMONSTRATED JOB-RELATED SKILLS/COMPETENCIES: 'Excellent attention to detail 'Outstanding customer service skills 'Effective problem solving skills 'Proficient knowledge of clinical procedures, medical anatomy and physiology. 'Proficient knowledge of occupational medicine requirements (state specific). 'Proficient documentation skills 'Proficient procedural skills such as blood draws, EKG/PFT testing 'Excellent ability to speak clearly and effectively in a variety of settings 'Certifications in Hair, Hearing Conversation, spirometry, 'Ability to participate in initial and ongoing training as required. 'Effective communication and interaction with employers, patients, providers and other colleagues. Ability to use tack and diplomacy appropriate to situation. 'Ability to maintain working relationship with all levels of colleagues. 'Excellent customer service skills. WORKING CONDITIONS: 'Fast paced, deadline-oriented office environment. To Apply, Click here The Circle of Success.Concentra's mission is to improve the quality of life by making health care accessible and affordable. We serve the occupational, urgent care, and automobile markets with a wide range of services: Employment-related injury care and occupational health care provided at more than 320 Concentra-managed medical centers in 40 states. Urgent care services provided to the public at selected medical center locations in key metropolitan areas. Specialty occupational health care solutions provided to employers through on-site locations, by traveling to the workplace, or via the Internet and telephone. Automobile claim services through our Auto Injury Solutions division. The Circle of Opportunity. Concentra manages more than 320 medical centers in 40 states and continues to expand our geographic reach through the acquisition of established medical providers and the development of new locations. We are actively expanding our Urgent Care service offering by adding this capability to existing Concentra Medical Center locations. Our specialty health services, which we refer to as our Health Solutions division, is rapidly expanding as we identify new ways to provide customized health care solutions for employers and their workers.The Circle of Teamwork. Concentra brings together talented, compassionate people to solve the highly complex issues of health care delivery, accessibility, and affordability. Every day, we make a difference in the lives of thousands of people through our ability to improve health care efficiency and outcomes. Your career path and development can be on-the-go at Concentra, where you can advance as far as your ideas and performance can take you.