Cardiac surgery Medical Assistant

Job Purpose:

Helps patients by providing clinical and business office assistance in the office and clinic of cardiac surgeons.



Duties:

* Welcomes patients by greeting them, in person or on the telephone; answering or referring inquiries.



* Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.



* Verifies patient information by interviewing patient; reviewing and/or recording medical history; taking vital signs; confirming purpose of visit or treatment.



* Supports patient care delivery by helping health care providers during examinations; disposing of contaminated supplies; sterilizing medical instruments; authorizing drug refills as directed; telephoning prescriptions to pharmacies; removing sutures; changing dressings; ordering radiology studies, as needed.



* Educates patients by providing medication and diet information and instructions; answering questions.



* Completes records by recording patient examination, treatment, and test results.



* Generates revenues by recording billing information of services rendered; completing insurance forms; responding to insurance and other third-party inquiries;acquiring insurance authorizations.



* Keeps supplies ready by inventorying stock; placing orders; verifying receipt.



* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.



* Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.



* Maintains patient confidence and protects operations by keeping patient care information confidential.



* Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.



* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.



* Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Skills/Qualifications:

Clinical Skills, Creating a Safe, Effective Environment, Health Promotion and Maintenance, Office Environment, Procedural Skills, Documentation Skills, Verbal Communication, Inventory Control, Planning, Dependability, Medical Teamwork