Charge Entry Specialist Team Lead, Urgent Care

Company:Concentra Location:Addison, TX 75001 Job Category:Medical/Health Reference Code:conc-00018532 Serving the occupational, auto and group healthcare markets, Concentra provides employers, insurers and payors with a series of integrated services that include employment-related injury and occupational healthcare, in-network and out-of-network medical claims review and repricing, access to preferred provider organizations, first notice of loss services, case management and other cost containment services. Concentra provides its services to approximately 136,000 employer locations and 3,700 insurance companies, group health plans, third-party administrators and other healthcare payors. The Company has over 300 medical centers located in 40 states. It also operates the Beech Street and FOCUS networks which include 544,000 providers, 52,000 ancillary providers and 4,400 acute-care hospitals nationwide. Concentra is an Equal Opportunity Employer.NOTICE:Employment Verification Done. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. JOB SUMMARY: Responsible for oversight of centralized registration and charge entry support for Urgent Care at all Concentra locations. Coordinates closely with CBO urgent care staff and reports to urgent care operations. This position provides on-site daily support to Urgent Care Charge Entry Specialist staff in addition to performing like job functions.MAJOR DUTIES AND RESPONSIBILITIES: ' Provides daily support of urgent care charge staff including but not limited to: -tracking attendance and PTO -providing technical expertise related to registration and charge entry functions -problem solve with centers related to compliance with urgent care policies and procedures -monitoring productivity and work load, ensuring time lines are met -point person for coordination with CBO as needed -coordinate with IT as needed related to hardware and/or software challenges -Work with charge entry staff, centers, CBO and urgent care leadership to continuously improve processes 'Facilitates reporting as may be required by CBO or urgent care operations. 'Verifies that visit information either faxed through Rightfax or scanned through Practice Velocity is complete in accordance with established visit documentation guidelines. 'Coordinates with Concentra centers to obtain complete visit information as needed. 'Completes all patient registration functions for 'limited' urgent care centers utilizing visit information faxed via Rightfax in accordance with established policies and procedures. 'Verifies key pieces of patient registration information for 'basic' and 'comprehensive' centers utilizing visit information scanned though Practice Velocity. 'Enters diagnosis codes for all urgent care visits based on either the diagnosis code(s) indicated on the visit documentation or a clear description of the diagnosis if documented. 'Enters charges for all urgent care visits, reviewing the visit documentation and the charge ticket to ensure all charges are captured. 'Enters all required modifiers based on CPT and CMS coding guidelines and Concentra standards as a function of charge entry. 'Provides routine feedback to Concentra centers regarding the quality of the visit documentation submitted using established processes and forms. 'Coordinates as needed with the CBO regarding daily/weekly/monthly center cash log processes. 'Coordinates with CBO billing function on month end close activities ensuring that centers are ready to 'close' by month end close date. 'Assists the CBO as needed with retrieval of visit information for A/R management activities. 'All other related duties, as may be assigned. EDUCATION/CREDENTIALS: 'High School Diploma, AA a plus JOB RELEVENT EXPERIENCE: 'Five years progressive healthcare billing/coding experience, preferably in an urgent care or group health outpatient physician's office setting, with two years demonstrated experience managing others. 'Medical terminology and familiarity major group health payers. JOB-RELATED SKILLS/COMPETENCIES: 'Customer service focus. 'Basic computer skills ' Practice Management software Excel, Word. 'Strong interpersonal skills including written and verbal communication. 'Production, accurate task completion focus. 'Strong process management and organizational skills WORKING CONDITIONS/PHYSICAL DEMANDS: 'Office environment To Apply, Click here The Circle of Success.Concentra's mission is to improve the quality of life by making health care accessible and affordable. We serve the occupational, urgent care, and automobile markets with a wide range of services: Employment-related injury care and occupational health care provided at more than 320 Concentra-managed medical centers in 40 states. Urgent care services provided to the public at selected medical center locations in key metropolitan areas. Specialty occupational health care solutions provided to employers through on-site locations, by traveling to the workplace, or via the Internet and telephone. Automobile claim services through our Auto Injury Solutions division. The Circle of Opportunity. Concentra manages more than 320 medical centers in 40 states and continues to expand our geographic reach through the acquisition of established medical providers and the development of new locations. We are actively expanding our Urgent Care service offering by adding this capability to existing Concentra Medical Center locations. Our specialty health services, which we refer to as our Health Solutions division, is rapidly expanding as we identify new ways to provide customized health care solutions for employers and their workers.The Circle of Teamwork. Concentra brings together talented, compassionate people to solve the highly complex issues of health care delivery, accessibility, and affordability. Every day, we make a difference in the lives of thousands of people through our ability to improve health care efficiency and outcomes. Your career path and development can be on-the-go at Concentra, where you can advance as far as your ideas and performance can take you.