Clinical Nutrition Manager

Provides overall planning for, direction to and control of the patient meal service experience and clinical nutrition programs.  Responsible for patient satisfaction monitoring and assurance, quality improvement, employee training and development, patient screening and assessment and area/department management. Works as member of the Dining Services management team in covering functions as determined by the daily needs of the operation.  Establishes and maintains effective guest and client satisfaction through regular contact, active listening and timely addressing of issues or concerns.Guest and Client satisfaction are the primary goals of daily activities. Unidine endeavors to be the best provider of dining services for the healthcare, senior care and business dining industries. Clinical Nutrition Managers are charged with training and directing all diet office, tray line and clinical Team Members towards achieving the two primary goals above through consistently high performance levels that meet and exceed resident and client expectations. Reports to:                 Director of Operations Responsibilities: Ensuring excellent levels of patient satisfaction as measured by internal and external survey tools. Establish and maintain systems patient screening and assessment as appropriate for patient population and regulatory compliance. Establishes and maintains budget for diet office and clinical services. Act as member of team on key hospital wide committees as applicable. Team member hiring, training, development and retention. Promotes wellness through nutrition promotion in retail dining; develops healthy menu selection of the day.    Participates in and promotes National Nutrition Month activities.  Works with management team in patient and retail menu evaluation and development. Evaluates reimbursement potential of outpatient nutrition counseling program and further develops accordingly. Provides clinical coverage as needed for inpatient, outpatient and group classes. Consistently works with Team Members to assure that programs are innovative and maintain excellent customer satisfaction.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education: BS in Nutrition/Dietetics, Food Science or Culinary Arts. Successful completion of Dietetic Internship or equivalent. Masters Degree preferred.In absence of a bachelor’s degree, a candidate must have an Associate’s Degree and have completed the Certified Dietetic Manager program (or state equivalent). Experience: Registered Dietitian. Member of the American Dietetic Association. Specialty certification; CDE, CNSD desirable. 5 years clinical experience. 2-3 years managerial/supervisory experience. Proven ability to promote positive change to increase patient satisfaction. Ability to maintain relations with other client departments.5+ years related experience and/or training at Dining Services Director level or equivalent level (preferably in a Long Term Care or Acute Care environment); or equivalent combination of education and experience.   PC Skills: Excellent computer skills (Word, Excel, Outlook, etc.) Excellent communication and organizational skills with attention to details!!Position requires working knowledge of the following applications: MS Office (e.g., MS Word, Excel, E-mail, data base management). Incumbents will use the Undine software regularly. Licenses:·        Valid driver’s license·        ServSafe certification·        Any required state/local certifications or registrations Other:Employment candidates for this position must have authorization to work in the United States, pass a required CORI background check, and meet any other checks/qualifications required by client/facility, or other statutory requirements.Candidates may also be required to pass a standard pre-employment drug screen and pre-employment health exam. Unidine Corporation is an equal opportunity employer. Interested candidates should email their resume to jobs@unidine.com or fax resumes to (617)467-3816. Unidine is a privately-held company headquartered in Boston and employs 1,000 team members throughout the Northeast and Mid-Atlantic areas. To learn more about Unidine call 1-877-UNIDINE or visit www.unidine.com.