Collection Specialist (LPN/RN)

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As a Red Cross employee, you will touch thousands of lives each year by helping provide lifesaving blood products to patients in need. If you are looking for a rewarding position that is fast paced and challenging, we encourage you to join us on this journey that is the mission of the Red Cross and experience the greatness of the human spirit at its best.

Collection Specialist (LPN/RN)

Approves donor eligibility and promotes good donor care during the collection of safe blood units in accordance with the ARCBS directives, the Code of Federal Regulations (CFR), and local policies and procedures. Demonstrates excellence in customer service and public relations to promote a positive, professional image of the ARCBS. Works independently with attention to detail. Performs all duties and responsibilities in compliance with standard operating procedures, regulations outlined in the Code of Federal Regulations (CFR) and other applicable Federal, state and local laws. Complies with safety policies and procedures in the work area and uses applicable protective equipment at all times to prevent exposure to potentially infectious blood and body fluids.  Specific responsibilities will include:Follows all applicable standard operating procedures, regulations, directives and policies to ensure compliance. Performs donor history and may approve donor suitability for collections according to ARCBS directives, the Code of Federal Regulations and local policies and procedures. Performs all phases of blood collections and donor management which under supervision may include therapeutic apheresis according to ARCBS directives, the Code of Federal Regulations and local policies and procedures to ensure safe products and donor experience. Trains paid and volunteer staff as needed and performs competency assessments as instructed to ensure compliance with regulatory requirements. Assembles and maintains supplies and equipment to ensure a state of readiness. Assembles and maintains supplies and equipment to ensure a state of readiness. as a member of a team to ensure smooth and efficient collection process. Maintains positive public relations at all times to promote a professional image of the ARCBS. Performs other related duties as necessary.

Minimum qualifications for this position include:High school diploma or equivalent is required. RN/LPN is preferred or equivalent experience is required, with current state licensure as required or documented satisfactory experience as a Collections Technician is required. Customer service experience, effective verbal communication and public relations skills are preferred. A current valid driver's license and good driving record is required.

When applying for this position, please reference job title Collection Specialist and list your preferred work location(s) (Madison or Waukesha). 

Resumes will not be accepted without an application attached. To download a Word copy of our required application, go to the Career section of www.givebloodgivelife.org If unable to download, please call 608-227-1308 to have an application mailed to you or send an email request to bhjobs@usa.redcross.org to receive a Word copy electronically.

Applications are accepted via email at bhjobs@usa.redcross.org and via mail at:
American Red Cross
Attn: Human Resources
4860 Sheboygan Ave
Madison, WI 53705

Equal Opportunity/Affirmative Action Employer