Corporate Communications Manager

Job Purpose:

Maintains customer and public awareness of organizational issues by planning and directing external information programs; organizing and coordinating meetings; coordinating speaking engagement as well as community networking for social events.

Duties:

* Achieves corporate communication objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.

* Meets financial corporate communications objectives by forecasting requirements; analyzing variances; initiating corrective actions.

* Identifies external information needs by researching trends; conducting and purchasing surveys and analyzing responses; studying information requests.

* Plans external information programs by identifying audiences; defining information needs; investigating media approaches.

* Keeps information accessible by scheduling, writing, and preparing layouts; publishing and following-up on work result; writing speeches for self and others; assisting others to organize, set-up, and deliver communications messages.

* Informs customers and the public by developing, writing, and disseminating information, including fact sheets, bulletins, news releases, newsletters, photographs, videos, recordings; making personal appearances; purchasing advertising space and time.

* Addresses media inquiries by developing information strategies; planning responses; providing information; arranging interviews and tours; editing copy; coaching other executives.

* Develops rapport with media representatives by being responsive to their inquiries; addressing their information needs; building personal contacts and networks.

* Provides community financial support by determining corporate donations; tracking fund disbursements.

* Protects organization's value by determining what information needs to remain confidential.

* Improves quality results by studying, evaluating, and re-designing processes; implementing changes.

* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

* Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills/Qualifications:

Developing Budgets, Client Relationships, People Management, Presentation Skills, Written Communication, Confidentiality, Process Improvement, Public Relations - General, Media Relations, Crisis Management, Productivity