Customer Service Representative - La Crosse, WI

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.UnitedHealthcare, a UnitedHealth Group company, provides network-based health and well-being benefits and services for employers and consumers nationwide. We use our strengths, diversity and innovation to improve the lives of the more than 16 million people who receive our unique blend of packages and programs. And our endless pursuit for excellence in everything we do extends to your career as well. Join us today for an inspired and purposeful mix of professional growth opportunities and personal rewards.  Are you a team player who has strong interpersonal skills and can communicate well with a wide variety of people? If you enjoy helping others and you have a great work ethic, we’d like to hear from you! Primary Responsibilities: Take incoming calls from members and providers regarding claims, benefits and eligibility Make outbound calls to gather necessary information Correct claims Process prescription claims Document all callsQualifications: High school diploma or GED required; college is a plus 1 years PC and MS Office (Word and Excel) required 1 year experience in customer service preferred Healthcare experience is preferred Call center experience is a plusUnitedHealth Group offers a full range of comprehensive benefits, including medical, dental and visions, as well as a matching 401k and an employee stock purchase plan. If you are interesting in growing professionally within an innovative, highly respected organization, we invite you to explore this excellent opportunity! Diversity creates a healthier atmosphere: an equal opportunity employer M/F/D/V.