DesktopHelp Desk Analyst

Reliant Renal Care, Inc

Newly formed dialysis company located in Media, PA is looking for an experienced ITProfessional to work in an exciting and dynamic environment offering flexibleschedules, growth potential, great pay and benefits- including 5 1/2 weeks paidtime off per year.

Overview:   Searching for highly motivated, skilled ITProfessional to provide Desktop/Help Desk Support to a growing DialysisCompany.

Responsibilities:

-   Provide Desktop/Phone Support for local and remoteemployees
- Order, Configure, and Deploy new IT Hardware andSoftware
- Assist in Network, Printer troubleshooting and set-upwhen needed
- Coordinate New Hires, Terminations, Move, Adds, andChanges as needed
- Maintain Nightly back-ups of Data Center
-   Travel to remote sites, to provide pc and network set-up-when needed
-   Other duties as assigned


Required Education and/orExperience: 

-  Associate Degree orcertificate from a Junior College or Technical College; 4-year degreepreferred. 

- a minimum of 2 years experiencein a technical customer support role, supporting end-user technology in aMicrosoft Windows environment.



Desired Skills:

-   Operating Systems:  Windows XP, Server 2003

- Network:LAN, WAN, VPN, TCP/IP, DHCP, DNS, FTP, Wireless

- Software: MS Office Suite 2003, I.E, Exchange, Outlook, Backup Exec

- Hardware: Compaq and Dell Desktop and Laptop PC's, HP/Brother Printers,

- AdditionalTools:  Active Directory, Backup Exec

 

AdditionalQualifications:

-   Ability to learn and lead others
-   Prior Healthcare Experience, a plus
-   DCSE, MCSE, MCP, CCNA, a plus
-   Exceptional Customer Service and Support Skills


If you are a highly motivated, IT Professional looking to take your career tothe next level, please forward your resume and salary requirements.