Disease Management Support Coordinator - Growing team

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.OptumHealth Care Solutions offers tailored programs that can enhance clinical outcomes and reduce costs for customers. The Care Solutions organization offers best-in-class programs and care management services to help consumers receive the right care at the right time in the right place. Here's a chance to bring your customer service background to a position that offers great benefits, a supportive team environment, and the chance to be part of a growing division within a Fortune 50 organization! Additionally, we offer a convenient location with free parking and a large, on-site cafeteria. Apply now to join our Cypress, CA team as a Disease Management Support Coordinator. Primary responsibilities include: Answering phones and making calls for the Disease Management team Scheduling appointments for members Completing customer assessments over the phone Verifying member eligibility Meeting established turn-around times Assisting the Disease Managers as neededRequired qualifications include: Customer service experience MS Office proficiency Excellent communication skills Preferred qualifications include: Knowledge of medical terminology, coding and Coronary Artery Disease (CAD) Experience in the healthcare industry Familiarity with care coordination applications Associate's degree UnitedHealth Group offers a full range of comprehensive benefits to full-time and part-time employees, including medical, dental and vision, as well as a matching 401k and an employee stock purchase plan. UnitedHealth Group is a drug-free workplace.  Candidates are required to pass a drug test before beginning employment. Diversity creates a healthier atmosphere:  equal opportunity employer M/F/D/V.