Employee Relations & Retention Manager

Job Purpose:

Promotes and maintains a positive work environment by identifying and resolving issues; maintaining consistent application of policies and procedures; recommending improved workplace practices; managing staff.

Duties:

* Accomplishes employee relations department human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

* Achieves employee relations operational objectives by contributing employee relations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining employee relations system improvements; implementing change.

* Meets employee relations financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

* Maintains organization positive legal status by reviewing internal actions and external responses; composing, supplying, and maintaining documentation; adhering to government regulations; representing the organization at hearings; developing position statements.

* Improves work environment and job satisfaction by conducting exit interviews; meeting with staff who have complaints about the work environment; identifying perceived trends and issues; developing recommendations; suggesting new training programs.

* Maintains consistent application of employment policies and employee development by reviewing management actions; advising managers; reviewing disciplinary, appraisal, and counseling actions; examining, approving, and monitoring transfer requests.

* Maintains management and employee handbook by researching, writing, editing, and distributing new and revised policies and procedures.

* Documents actions by completing logs, reports, and records; maintaining critical files.

* Provides management planning and control information by collecting, analyzing, and summarizing employee relations data and trends.

* Maintains management and employee confidence by keeping employee relations information confidential.

* Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

* Accomplishes human resources and organization mission by completing related results as needed.

Skills/Qualifications:

Analyzing Information, Verbal Communication, Financial Planning and Strategy, Retaining Employees, Interviewing Skills, Performance Management, Disciplining Employees, Resolving Conflict, Employment Law, Client Relationships, Listening