Entry Level Supervisor

Job Category: Customer Support/Client Care Company: Baxter Healthcare Reference Code: 29973BR Entry Level Supervisor Baxter International Inc., assists healthcare professionals and their patients with the treatment of complex medical conditions, including cancer, hemophilia, immune disorders, kidney disease and trauma. The company applies its expertise in medical devices, pharmaceuticals and biotechnology to make a meaningful difference in patients' lives. Baxter's BioScience division is a leading producer of both plasma-based and recombinant clotting factors for hemophilia, as well as biopharmaceuticals used to treat immune deficiencies, alpha 1 antitrypsin deficiency and other blood-related disorders. Baxter also produces vaccines for the prevention of infectious diseases, as well as biosurgery products used for hemostasis and tissue-sealing in surgery. Baxter BioScience's breadth and depth of expertise in recombinant protein manufacturing, plasma fractionation and proprietary Vero-cell vaccine manufacturing technologies set it apart from other companies in these fields. Assures that all center employees comply with all federal, state, local and company-specific rules, regulations, and practices related to quality, to the safety of products, donors, and employees and to the proper performance of day-to-day activities. Effectively schedules employee hours to meet the needs of the business. Provides regular feedback to employees and management regarding center and employee performance. Initiates employee disciplinary action in accordance with company policies and procedures, as necessary. Understands Affirmative Action practices and is actively involved in employment application pre-screening and interviewing process for center staff. Fosters teamwork. Works collaboratively with staff, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively. Ensures that employees are committed to customer service expectations. Effectively manages the production areas, motivates and encourages employees to meet their performance goals, and comply with company quality standards and procedures. Addresses donor and employee concerns in a timely manner. Understands Inventory Control and general accounting concepts to maintain good inventory practices within the center. Properly documents and counsels employees on non-conforming events, working with management to determine root cause. Maintains complete and accurate records, in accordance with cGMP. Other duties and responsibilities as assigned. QUALIFICATIONS: Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records. Demonstrated work history of above average performance, customer service, and attendance. Must have effective oral and written communication skills. Demonstrated ability to organize and direct the work of others and resolve conflicts effectively. Associate or Bachelor's degree preferred and or a minimum of one year relevant work experience, preferably in a regulated industry or an equivalent combination of education and experience. As a global leader dedicated to building the best team in health care, Baxter offers competitive compensation and full benefits. To view other opportunities at Baxter, please visit our Careers@Baxter site. EOE M/F/D/V.