HR Benefits Supervisor

SUMMARY OF JOB PURPOSE AND FUNCTION The primary purpose and function of the Senior Team Lead, Benefits, is to provide leadership, planning, project coordination and management for a cost-effective Benefits Team while concurrently facilitating efficient operations to meet current and future business needs within the practice.  This position will ensure continuity and successful delivery of benefit programs (medical, dental, vision, life, EAP, disability, retirement, etc.) to team members throughout the practice, including Charter, Partner and Associate hospital models, and all of MMI.  ESSENTIAL RESPONSIBILITIES AND TASKS • Develop, supervise, mentor, and retain Benefits team members, determining assignments and preparing evaluations as needed. • Administer all team member benefits programs, maintaining all benefit-related records. • Analyze and compare existing company benefits with those of other employers and develop specific recommendations. • Develop new or modify existing plans to:  Maintain the practice’s competitive position in the labor market.  Maintain uniform benefit package for all locations, where possible. • Develop cost information and recommendations concerning the benefit cost to the practice and team members. • Implement new plan programs by preparing announcement material, booklets and other media. • Coordinate with insurance carriers, trustees and other administrative agencies to effect changes and ensure a prompt, accurate response. • Review and analyze changes to state and federal laws pertaining to benefits, and facilitate necessary changes, assuring compliance with all applicable laws. • Conduct plan audits and compliance materials (i.e. 5500 Forms, 401k testing materials, etc.). • Handle benefit inquiries and complaints to ensure quality customer service. • Foster and maintain positive relationships with cross-functional teams within the practice and the Benefits Team customer base. • Serve as an interface between internal/external customers and the functional team members to ensure effective definition and delivery of benefit programs. • Provide overall prioritization of work assignments and management of functional team resources, and their activities. • Participate as an active member of the Benefits Advisory Committee to analyze and recommend benefit plan changes and renewals for MMI. • Other job duties as assigned.HIRING QUALIFICATIONSCAPABILITIES AND EXPERIENCE (CAN DO) • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary.  Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. • Organizational ability – Demonstrates a systematic approach in carrying out assignments.  Is very orderly and excels at cutting through confusion and turning chaos into order.  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems.  Unusually decisive in handling difficult problems. Translates problems into practical solutions. • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service.  Gains and shows personal satisfaction from delivering great service. • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format.  Can provide directions. • Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement. • Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc. • Leadership skills – Ability to successfully supervise, coach and mentor others.  ATTITUDES (WILL DO) • Initiative – shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures.  Takes on additional responsibility when both big and small tasks need to be done. • Integrity – Firmly adheres to the values and ethics of Banfield, The Pet Hospital.  Exhibits honesty, discretion, and sound judgment. • Cooperativeness – Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others. • Flexibility – Is open to changing situations and opportunities and is willing to perform all tasks assigned. • Independence – Able and willing to perform tasks and duties without supervision. • Tolerance for Stress / Resiliency – Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations. SPECIAL WORKING CONDITIONS • Ability to work at a computer for long periods of time.  • Project timelines and work volume / deadlines may often require more than 40 hours per week to complete essential duties of this job. • Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently. • The noise level in the work environment is normally moderate. • Environment where Pets are present. EXPERIENCE, EDUCATION AND/OR TRAINING • Bachelor’s degree in Human Resources preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills, and abilities. • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred. • Minimum four years experience with benefits programs & compliance and knowledge of Human Resources policies and procedures required. Company: Banfield, The Pet HospitalLocation: Portland, OR 97213 Job Category: Human ResourcesStatus: Full Time, Employee