Healthcare Quality Improvement Services Manager

Thomson Reuters is a global leader in providing essential information to the world's businesses and professionals in Law, Financial Services, Tax & Accounting, Media, Healthcare and Scientific Research. With our deep expertise and understanding of these professions, we are able to offer our customers a broad range of innovative products and services. The relevant, insightful information and intuitive supporting systems we provide enable our customers to be successful. Thomson Reuters has operations in 93 countries around the globe. More information about Thomson Reuters and its financial performance can be found on www.ThomsonReuters.com. The Healthcare business of Thomson Reuters provides insights -- information, benchmarks and analysis -- that enable organizations to manage costs, improve performance and enhance the quality of healthcare. ***HEALTHCARE quality improvement experience required***This position can be located anywhere in the United States in a home-based office.    The Client Services Manager will coordinate activities that address a specific client’s needs to achieve full utilization and realize greatest value from Thomson Healthcare products. This position will utilize his/her expertise within the clinical quality space to achieve client's business objectives by addressing their specific issues, concerns and educate how to obtain value from product. The Client Services Manager will also develop and deliver product based solutions to clients to further the understanding, integration and value of TH data in their improvement and planning initiatives. As well as facilitate delivery of Thomson Healthcare's value proposition by delivering solutions that assist with proper report generation, data interpretation, and recognition of opportunities through product tools. This position is also responsible for coordination and delivery of client solutions within delivery standards while meeting or exceeding client expectations. Required Knowledge, Skills and Attributes Strong interpersonal skills, ability to clearly communicate both in oral and verbal forms. Ability to work collaboratively across different work groups. Understanding of basic business terms. Ability to propose viable solutions to problems. Experience with the use of comparative databases. Strong analytic skills. Strong presentation skills at all levels of client organization. Ability to demonstrate value proposition of a product. Ability to travel 35% of the time.Required Education and/or Experience Bachelor’s degree in business or healthcare related field or the equivalent experience in a healthcare organization required; MBA or MHA preferred. Minimum five years experience in client-facing roles; Healthcare experience required. Experience working in a healthcare setting in clinical quality/performance improvement space. The H-1B visa cap has been fulfilled for fiscal year 2008 which begins October 1, 2007 and therefore Thomson Reuters is unable to sponsor new (first-time) H-1B visas. Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success.  Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work. Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.  Company: The Thomson Corporation Location: Durham, NC 27703 Job Status Full Time, Employee Job Category: Medical/Health Career Level: Experienced (Non-Manager)