IT Business Analyst I / Entry Level Opportunity - Nashville, TN

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.Ovations Administration provides general services to all Ovations business units. Departments within Ovations Administration include Business Planning, Communications, Finance and Accounting, Human Capital, Information Technology, Legal Affairs, Public Affairs and Regulatory Affairs. Ovations is a family of UnitedHealth Group businesses dedicated to improving the health and well-being of Americans ages 50 and older.Primary Responsibilities: This function works in the business analysis phase of the system development cycle and consult with users to define business processes and the information systems for supporting those processes. For employees working in the analysis phase to prepare detailed specifications, use the Systems Analysis function. - Analyzes and investigates. Provide explanations and interpretations within area of expertise. Ensure application readiness and support for AmeriChoice plan staff Focus on user server delivery to ensure technology issues are addressed timely Escalate and or lead application service delivery remediationQualifications: Uses pertinent data and facts to identify and solve a range of problems within area of expertise. Investigates non-standard service requests and problems, with some assistance from others. Works exclusively within a specific knowledge area. Prioritizes and organizes own work to meet deadlines. Provides explanations and information to others on topics within area of expertise. - Undergraduate degree or equivalent experienceThe ideal candidate will have strong interpersonal skills with the drive and ability to persistently follow through on outstanding issues. Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V