Kaiser Pharmacy Call Center Representative- Livermore, CA

This position supports Kaiser Permanente’s code of conduct and compliance by adhering to all laws and regulations, accreditation and Licensure requirements, and internal policies and procedures. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer. DEPARTMENT: Pharmacy Call Center SCHEDULE: On Call; 0hrs/week; Variable Shift: Scheduled days and times are contingent upon departmental needs. EDUCATION: High School Diploma/GED QUALIFICATIONS: Effective customer service and telephone reception skills. Effective written and verbal communication skills. Ability to read, understand and transcribe pharmaceutical information from the prescription form. Good clerical ability and mathematical skills (add, subtract, multiply, divide) Requires the ability to stand for long periods of time and to read fine print. Requires the ability to lift/transport 1-50 lbs, light to moderate carrying, pulling, pushing, walking and frequent bending, stooping and reaching Ability to learn to accurately operate cash register, pharmacy computer systems and other equipment. MUST PASS BACKGROUND CHECK. MUST BE ABLE TO WORK IN A LABOR MANAGEMENT PARTNERSHIP SPECIAL REQUIREMENTS:  Employees must be willing to participate in full time, 6 week training program. DUTIES: Under direct supervision and control of a licensed pharmacist, provides in-person and telephone reception, receives and directs new and refill prescriptions for further processing, packages and sells filled prescriptions and pharmaceutical merchandise, assists pharmacy personnel with clerical functions. Performs other duties as required. Additional Information Position Type: Part Time, Per Diem, Employee