Mail Center Coordinator

HEALTH PARTNERS is the Philadelphia area’s only health plan that’s owned by a partnership of local hospitals and health systems.  We continually strive to improve the health outcomes of our members, building a healthier community in the process. Our corporate commitment to operate with respect and dignity in all relationships stands behind everything we do.  We offer excellent benefits, competitive salaries and a great 401(k) Plan.

 

GENERAL DESCRIPTION:  Provide ongoing training and technical support to staff on mail equipment. Coordinate all organizational mailings. Backup and support supervisor, serve as print materials coordinator, and responsible for inventory and weekly management reports. Act as the Administrator for UPS Campus Ship.

 

KEY REQUIREMENTS: High School Diploma.  Two to three years experience working with postal service policies and procedures on mailings and rates.  One-two years experience as UPS administrator.  Proficient with mailroom equipment.  Must possess good communication skills, and be pleasant and professional.  Must work well with others and follow directions. Valid drivers license a plus.

 

PRIMARY RESPONSIBILITIES:  Coordinate daily Mail Center activities.  Monitor the regular Mail Center activities for timeliness and cost-effectiveness.  Maintain relationships with United States Postal Service (USPS) and United Parcel Service (UPS), monitor prices, policy and procedure changes, and report and make recommendations to Corporate Services Supervisor.  Backup and support supervisor of the Mail Center.  Mentor and train staff as needed.  Process all mailings in the most cost-effective way.  Ship Primary Care Physicians’ Weekly Orders using the UPS account.  Audit checks earmarking potential problems.  Maintain Print Management inventory list, coordinate usage and activities of company forms and printed materials, and be key inventory contact person.  Provide ongoing training and technical support to existing staff on new policies.  Keep current with all rules, regulations, policies and procedures relating to mailing activities.  Maintain proficiency on equipment and upgrades.  Maintain interdepartmental relationships to facilitate prompt resolution of documentation discrepancies.  Act as a liaison to external customers for service rate reductions.  Perform other duties as assigned.