Medicare Individual Sales Rep

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.Responsible for increasing the membership, revenue and profitability through the direct sale of the organization's products and services to Medicare eligible individuals in their assigned territory.  Incumbents sell a portfolio of Medicare health related products using a solutions based sales approach, combined with industry and consumer demographic expertise to assess personal needs and assist prospects in selecting the product which best suits their individual clinical, financial and life stage. - Lead Generation and Management- Generate at least 30% of own leads from referrals and local-tactical research and prospecting.  Develop sales strategies to procure sufficient number of referrals and other self-generated leads to meet sales targets. - Work assigned (company generated) leads in a timely manner.  - Schedule individual meetings and group presentations from assigned/self generated leads.- Maintain up to date and clear information about assigned and self generated leads in company lead management system. - Achieve/Exceed monthly sales targets.  - Conduct presentations with potential customers.  Customize sales presentations and develop sales skills to increase effectiveness in establishing rapport, assessing individual needs and communicating product features and differences. - Comply with Medicare and state sales, marketing and enrollment requirements.  Ensure Medicare beneficiaries accurately understand the product choices available to them, the enrollment process (eligibility requirements, Medicare review/approval of their enrollment application, timing of ID card receipt, etc.) and the service contacts and process. - Enroll eligible individuals in the Company’s products.  Accurately and thoroughly complete and submit required enrollment documentation, consistent with Medicare requirements and Secure Horizons enrollment guidelines.  Assist the prospect in completion of the enrollment application.  Forward completed applications to appropriate administrative contact within 72 hours of sale.- Provide input to sales leadership about opportunities to improve products/services, provider networks, member service, telesales, retention and marketing programs and messages, business policies and procedures and sales tools (technology, training, materials, etc.).  Periodically participate on process improvement teams and provide ad hoc feedback as requested. - Complete required sales training.  Attend required sales meetings.  Maintain active sales license.  - Remain apprised of Medicare sales, marketing and enrollment regulations and developments, managed care industry and competitive trends, and Secure Horizons sales, marketing and operations operating practices and requirements. - Complete miscellaneous sales administration responsibilities:  individual collateral requests, database management and community meetings scheduling.- Integrity - Setting high personal standards for accuracy of presentations, documents, and other communications with customers and within own company.  Demonstrating fairness, honesty and respect for others in all business dealings.- Drive - Demonstrating high energy level, works hard to achieve goals, results driven, self-motivated.  Focused on goals and operates with a sense of urgency.  - Professionalism - Conducting business in a professional, confident manner.  Creating a good first impression, commanding attention and respect.  Respecting company and management decisions.  Setting high personal standards in business dealings.- Competitiveness - Striving or contending for goals and profit, and is tenacious, demonstrating ability to hold steadfastly and firmly to a purpose or undertaking despite obstacles or setbacks. Handling rejection and moving on. - Initiative - Willingly takes on new responsibilities, demonstrating creativity and innovation. - Flexible - Adapting to changes and modifying behavior, approach, and information when the situation demands.- Judgment - Committing to an action after developing alternative courses of action that are based on logical assumptions and factual information.- Ability to Learn - Assimilating and applying in a timely manner, job related information that may vary in complexity.  Assuming accountability for own professional development and growth.   - Demonstrated ability in problem solving and negotiation with special emphasis on closing the sale - Ability to build own book of business through a variety of sources- Possesses solid service and sales skills - Uses a consultative approach to close sales by knowing the Company’s products/services and industry and the needs of the customers, using that knowledge to close business.  Presenting self as a credible, reliable resource.  - Ability to plan, organize, and prioritize the actions required to accomplish day to day goals and objectives through the use of appropriate technology.  - Ability to identify, manage, and measure all high payoff activities in the Sales process in order to continually improve results.- Display the critical skills of consultant and strategist, to objectively:  (1) assess sales opportunities, (2) understand the customer's needs/business, (3) understand customer's decision making process, (4) articulate value of the Company’s product(s)/service(s) to the prospective sale, (5) offer creative solutions to meet customer's explicit needs.- Communication skills - Demonstrating high level writing, verbal and presentation skills.  Good listener, predicting effects of own words and actions, considering the needs of others, flexible/can adjust personal style as required to be effective.  - Computer skills - Using computers to access customer information, utilizing appropriate technology to effectively communicate with customers and coworkers. - Ability to make quality decisions and select solutions by weighing the ramifications of alternative courses of action.  - Comfortable with Medicare eligible client base and possesses a solid understanding of senior issues. - Understands company’s vision and mission linked to direct application of methods and plans to accomplish sales strategy.- Work effectively with fellow associates to further the goals of the business, and using a team selling approach when appropriate. - Three years successful direct sales experience preferred.- Has automobile and appropriate car insurance.- Requires high school diploma.- Must have, or be able to obtain within 90 days, a Health, Life Insurance or all appropriate state licenses. - Ability to be on the road 90-100% of the time in the local service area. - Lifting and loading collateral for sales presentations required. - Maintain a valid driver’s license and acceptable driver’s record.