Office Supervisor

Job Description: 1. Develops electronic and manual processes and procedures that assist users of purchasing services to track requisitions, expedite orders, identify transaction in process and otherwise answer questions about purchasing services. 2. Monitors performance of systems and subordinates to insure high level of service being rendered. Personally assists senior leadership in accessing purchasing services. 3. Supervises clerical services, including manual and electronic filing systems, requisition bucket reports, manual typing and hard copy contract processing. 4. Interacts with other purchasing managers to optimize work flow, identify and eliminate bottlenecks in processes, and respond to internal clerical and customer service requests. 5. Interacts with Database Manager to assist in providing information necessary to expeditiously update item and vendor tables. Contacts vendors and manufacturers to obtain information necessary to accurately update files. 6. Provides reports to the Director summarizing buyer productivity; charts workflow and bottlenecks; makes recommendations for changes to internal process. 7. Supervises, evaluates subordinate staff of customer service advocates and data specialists. Assist in recruitment, recommends merit increases and, when necessary, disciplinary action.Job Qualifications: Associate Degree